Customer Service Representative (CSR) at Amazon.com Inc Salary

The average rate for a Customer Service Representative (CSR) at Amazon.Com Inc is $12.75 per hour. Most people with this job move on to other positions after 20 years in this field.

$9.64 - $19.22
$9
$11
$19
MEDIAN: $11.33
10%
50%
90%

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Hourly Data $0$25
Hourly Rate $9.64 - $19.22
Overtime $16.11
Annual Data $0$42K
Bonus $1,790
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,268 - $42,110
  • Country: United States
  • Currency: USD
  • Updated: 20 Nov 2017
  • Individuals Reporting: 17

Customer Service Representative (CSR) Job Listings

Amazon.com Inc Reviews

Q: What is it like working as a Customer Service Representative (CSR) at Amazon.com Inc?

Customer Service Representative (CSR) in Puyallup:
"Love the culture, love the customers."
Pros: I have to say 99% of all of it. I work from home and speak to a lot of customers around the world. Amazon is a fun place to work, we telecommute and that makes for a great opportunity to be less stressful on me. PTO is limited but flexible.
Cons: Sometimes you may need to work holidays but can be rare.

Key Stats for Customer Service Representative (CSR)

Gender

Female
75 %
Male
25 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
6%
1-4 years
59%
5-9 years
12%
10-19 years
24%

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲49%

National Average
$26,000

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries

Phone Support
▲7%

Problem Solving
▲5%

Customer Service
▲4%

National Average
$26,000

Call center operations
▼4%

Data Entry
▼4%

Windows Operating System General Use
▼10%

Customer Relations
▼18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
6%
1-4 years
59%
5-9 years
12%
10-19 years
24%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 63%
vision benefits
Vision: 63%
no benefits
None: 25%