Average Customer Service Representative (CSR) Hourly Pay at UnitedHealth Group

$15.41
Avg. Hourly RateShow Salary
$1,021
Bonus
What am I worth?
Get pay report
How should I pay?
Price a job
The average hourly pay for a Customer Service Representative (CSR) at UnitedHealth Group is $15.41.
10%
$12.43
10%
$15.41
50%
$17.56
90%
90%
MEDIAN $15.41
Is Customer Service Representative (CSR) your job title? Get a personalized salary report!
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
United States (change)
Hourly Rate
$12 - $18
Bonus
$196 - $5,257
Total Pay
$26,506 - $41,246

Your Market Worth Over Time

How has your pay changed over time for your market? Find out by taking our salary quiz.

Job Description for Customer Service Representative (CSR)

The top respondents for the job title Customer Service Representative (CSR) are from the companies State Farm Insurance Company, Farmers Insurance Group and Alorica, Inc.. Reported salaries are highest at Verizon Wireless where the average pay is $16.46. Other companies that offer high salaries for this role include Comcast Cable, Inc. and State Farm Insurance Company, earning around $14.46 and $13.51, respectively. Domino's Pizza pays the lowest at around $8.08. Alorica, Inc. and The Home Depot Inc. also pay on the lower end of the scale, paying $10.32 and $11.56, respectively.

Career Paths

Explore the most common career paths for Customer Service Representative (CSR). Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Representative (CSR)
Administrative Assistant
Senior Customer Service Representative (...
Customer Service Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Customer Service Representative (CSR) Job Listings

Search for more jobs
Search

Popular Skills for Customer Service Representative (CSR)

Skills in Problem Solving are correlated to pay that is above average. Skills that pay less than market rate include Data Entry, Customer Relations, Call Center Operations and Customer Service.

Pay by Experience Level for Customer Service Representative (CSR)

An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.19 based on 7 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of $15.34 based on 32 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of $15.36 based on 24 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of $15.01 based on 44 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Employees with Customer Service Representative (CSR) in their job title in Phoenix, Arizona earn an average of 9.4% more than the national average. These job titles also find higher than average salaries in San Antonio, Texas (1.9% more) and Las Vegas, Nevada (1.4% more). The lowest salaries can be found in Greensboro, North Carolina (0.8% less).

Years of Experience

This data is based on 121 survey responses.
Entry Level
5.8%
Early Career
26.4%
Mid Career
19.8%
Experienced
36.4%
Late Career
11.6%