Average Customer Service Representative (CSR) Hourly Pay in Phoenix, Arizona

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The average hourly pay for a Customer Service Representative (CSR) in Phoenix, Arizona is $14.50.
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United States (change)
Hourly Rate
$11 - $18
$577 - $6,183
Profit Sharing
$0 - $3,500
$0 - $550
Total Pay
$23,510 - $43,563

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Job Description for Customer Service Representative (CSR)

Popular Employer Salaries for Customer Service Representative (CSR)

The top respondents for the job title Customer Service Representative (CSR) are from the companies Cigna Corporation, Cox Communications, Inc. and UnitedHealth Group. Reported salaries are highest at UnitedHealth Group where the average pay is $16.86. Other companies that offer high salaries for this role include Cigna Corporation and Usaa Insurance, earning around $16.61 and $16.48, respectively. Circlek pays the lowest at around $9.53. Logisticare Solutions, LLC and Cox Communications, Inc. also pay on the lower end of the scale, paying $12.21 and $15.00, respectively.

Customer Service Representative (CSR) Job Listings

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Popular Skills for Customer Service Representative (CSR)

Skills in Problem Solving, Customer Relations and Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Call Center Operations and Customer Service.

Pay by Experience Level for Customer Service Representative (CSR)

An entry-level Customer Service Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $13.15 based on 24 salaries. An early career Customer Service Representative (CSR) with 1-4 years of experience earns an average total compensation of $14.09 based on 175 salaries. A mid-career Customer Service Representative (CSR) with 5-9 years of experience earns an average total compensation of $15.14 based on 84 salaries. An experienced Customer Service Representative (CSR) with 10-19 years of experience earns an average total compensation of $15.35 based on 107 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Employees with Customer Service Representative (CSR) in their job title in New York, New York earn an average of 5.6% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (3.7% more) and Chicago, Illinois (2.2% more). The lowest salaries can be found in Columbus, Ohio (6.8% less) and Atlanta, Georgia (4.3% less).

Years of Experience

This data is based on 432 survey responses.
Entry Level
Early Career
Mid Career
Late Career