$30,000
Avg. Salary
$16.00
Avg. Hourly Rate
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The average pay for a Customer Service Representative (CSR) in Maple Grove, Minnesota is $16.00 per hour.

The average pay for a Customer Service Representative (CSR) in Maple Grove, Minnesota is $30,000 per year.

$12
10%
$16
50%
$19
90%
MEDIAN $16
$0
10%
$30k
50%
$0
90%
MEDIAN $30,000

Job Description for Customer Service Representative (CSR)

A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives have knowledge or experience in some computer base systems such as Microsoft Word, Excel, or Power point. Also being a certified typist is highly desirable because most of the time you will be inputting data into a data base system, and the company you work for want someone with typing experience and speed. There usually is a minimum typing speed word per minutes test that most Customer Service Representatives must take and pass. Customer Service Representatives work for many different companies from insurance companies, manufacturing corporations, cable corporations, rental industries, beverage industries, and many more companies. Also it is common that the majority of Customer Service Representatives work in call centers, and their co-workers are usually trained in the same programs as they are. They usually are seated in a cubicle, and a typical work hours could varies some ranging from Monday-Friday 8am to 5pm. However if you are working in a call center, they usually are opened 24 hours 7 days a week. In this case, you can work either first shift usually 7am to 3pm, second shift 3pm to 11pm, or third shift 11p to 7am. Customer Service Representatives also no longer have to be confined to a building, because a lot are now being offered the opportunity to work from home. (Copyright 2018 PayScale.com)


Customer Service Representative (CSR) Tasks

  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

About Maple Grove, Minnesota

Hennepin County, Minnesota
68,381
Male:
31,780 (46.5%)
Female:
36,601 (53.5%)
Maple Grove is a city in Hennepin County, Minnesota, United States. The population was 61,567 at the 2010 census but has been growing rapidly since then, as 2015 US census estimates rank Maple Grove as Minnesota's eighth largest city with 68,385 residents. Maple Grove serves as the retail, cultural and medical center of the northwest region of the Minneapolis–Saint Paul metropolitan area. One of the Twin Cities' largest shopping centers, The Shoppes at Arbor Lakes, is located in Maple Grove. Winnebago were the only inhabitants in the area of Maple Grove until 1851 when Louis Gervais arrived and settled. Four years later, in 1855, city growth included a church, town hall and many homes. The city was known for its large stands of maple trees and was, therefore, a significant source for maple syrup. With the completion and major upgrades to Interstates 94 / 694, 494, and U.S. Highway 169, Maple Grove...
Maple Grove:
$89,498
Minnesota:
$63,488
$1,261
Maple Grove:
$276,300
Minnesota:
$200,000
0.0%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
33 %
Male
67 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
1-4 years
67%
10-19 years
33%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
33 %
Male
67 %

Years of Experience

1-4 years
67%
10-19 years
33%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 43%
vision benefits
Vision: 29%
no benefits
None: 43%