Customer Service Representative (CSR) at UnitedHealth Group with Customer Service Skills Salary

A Customer Service Representative (CSR) at UnitedHealth Group with Customer Service skills earns an average wage of $14.75 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$12.09 - $16.93
$12
$15
$17
MEDIAN: $15.10
10%
50%
90%

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Hourly Data $0$25
Hourly Rate $12.09 - $16.93
Overtime $14.79 - $25.72
Annual Data $0$40K
Bonus $1,024
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,691 - $40,323
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 51

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $30,000 based on 16 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 17 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $31,000 based on 20 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $32,000 based on 6 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
84 %
Male
16 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.
Less than 1 year
8%
1-4 years
25%
5-9 years
19%
10-19 years
36%
20 years or more
13%

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
▲1%

Late-Career
▲1%

National Average
$32,000

Experienced
▼3%

Entry-Level
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
8%
1-4 years
25%
5-9 years
19%
10-19 years
36%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 82%
vision benefits
Vision: 82%
no benefits
None: 10%