Experienced Customer Service Representative (CSR) in Cleveland, Ohio Salary

The average wage for an Experienced Customer Service Representative (CSR) in Cleveland, Ohio is $15.13 per hour. A skill in Typing is associated with high pay for this job.

$31,444 - $42,596
$40K
MEDIAN: $39,740
50%

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$9.87 - $20.80
$9
$15
$21
MEDIAN: $14.73
10%
50%
90%

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$0$48K
Salary $39,740
Commission $3,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,483 - $48,941
  • Country: United States
  • Currency: USD
  • Updated: 15 Oct 2017
  • Individuals Reporting: 7
Hourly Data $0$20
Hourly Rate $9.87 - $20.80
Overtime $20.85
Annual Data $0$48K
Commission $3,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,483 - $48,941
  • Country: United States
  • Currency: USD
  • Updated: 15 Oct 2017
  • Individuals Reporting: 26

About Cleveland, Ohio

Cuyahoga County, Ohio
388,059
Male:
186,436 (48.0%)
Female:
201,623 (52.0%)
Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a city in the U.S. state of Ohio and the county seat of Cuyahoga County, the most populous county in the state. The city is located on the southern shore of Lake Erie, approximately 60 miles (100 kilometers) west of the Pennsylvania border. It was founded in 1796 near the mouth of the Cuyahoga River, and became a manufacturing center owing to its location on the lake shore, as well as being connected to numerous canals and railroad lines. Cleveland's economy has diversified sectors that include manufacturing, financial services, healthcare, and biomedical. Cleveland is also home to the Rock and Roll Hall of Fame. As of the 2013 Census Estimate, the city proper had a total population of 390,113, making Cleveland the 48th largest city in the United States, and the second-largest city in Ohio after Columbus. Greater Cleveland, the Cleveland-Elyria-Mentor, OH Metropolitan Statistical Area, ranked 29th...
Cleveland:
$28,831
Ohio:
$51,075
$664
Cleveland:
$66,200
Ohio:
$136,400
10.2%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
88 %
Male
13 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
10-19 years
79%
20 years or more
21%

Skills That Affect Customer Service Representative (CSR) Salaries

Typing
▲22%

Call center operations
▲4%

Problem Solving
▲3%

Phone Support
▲3%

National Average
$33,000

Customer Relations
▼2%

Customer Service
▼3%

Call Center
▼5%

Data Entry
▼8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
88 %
Male
13 %

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 68%
vision benefits
Vision: 64%
no benefits
None: 18%