Customer Service Representative (CSR) Reviews - Page 4

3.6
(6,814)
Highly Satisfied
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Based on 6,814 responses, the job of Customer Service Representative (CSR) has received a job satisfaction rating of 3.65 out of 5. On average, Customer Service Representative (CSR)s are highly satisfied with their job.
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Q: What is it like working as a Customer Service Representative (CSR)?

May 2014
"JUST WORK."
Customer Service Representative (CSR):
Pros: Meeting people everyday especially from overseas.
Cons: Health danger.
May 2014
"The Life Of A CSR."
Customer Service Representative (CSR):
Pros: Work satisfaction, I enjoy my job. The people I interact with, customers- internal and external.
Cons: Stress levels. Workload. Car parking. Lack of work flexibility. Lack of culture. Direct management.
May 2014
Customer Service Representative (CSR):
Pros: Good pay, nice cafes close by, close to home.
Cons: People are favored, always focus on negatives, not permanent.
June 2014
"Learning Is Sharing."
Customer Service Representative (CSR):
Ask questions and always pay attention. Have passion in doing your job.
July 2014
"CSR Interview."
Customer Service Representative (CSR):
Pros: It interacts with people and makes me boost my confidence that helps me to excel in communicating and expressing myself to clients.
Cons: My job is amazing yet it is very stressful so if you don't want a stressful work I don't recommend you trying. Stress is very deteriorating.
July 2014
"Have To Be Strong Enough To Handle Our Job."
Customer Service Representative (CSR):
It's recommended you have a customer service representative background, have for any heavy trafficked environment.
July 2014
"Positive Attitude And Know Your Computer."
Customer Service Representative (CSR):
Take great notes on working the computer system. The faster you can work it independently the more valuable you will be. Keep a positive attitude. Not only with your customers but also with your peers and supervisors. This gives them confidence in you. Be empathatic.