Customer Service Representative (CSR) Reviews
Q: What is it like working as a Customer Service Representative (CSR)?
Customer Service Representative (CSR) in Hampton:
"Its a great job just feel underpaid."
Pros: The fact that I have a job.
Cons: The fact that I do more wirk and am more motivated than others yet I get the least pay.
Customer Service Representative (CSR) in Hurst:
Pros: Some of my coworkers.
Cons: The pressure and stress that is putvon 6s to make something happen that we can't always do.
Customer Service Representative (CSR) in Wilmington:
"Great company to work for."
Pros: Benefits and work atmosphere.
Cons: Stress level at times.
Customer Service Representative (CSR) in Scranton:
Pros: Full time employment.
Cons: Little opportunity for advancement. Poor scheduling 2nd shift 4 - 10 hr days. No planned time to learn skills needed in position, many call types.
Customer Service Representative (CSR) in Forney:
Actually, pick another career. I work in a male dominated company, women aren't compensated as well as men. Career advancement is nonexistent.
Customer Service Representative (CSR) in Corpus Christi:
Pros: Working with some of the customers and co-workers.
Cons: Lack of resources to be able to provide accurate information.
Customer Service Representative (CSR) in Hudson:
Pros: Overall, the people are nice and very professional.
Cons: There are no benefits offered, no perks or incentives, no future opportunities for advancement or goals to strive for. We get reprimanded for not meeting sales quotas for the month. I was hired to assist and help preexisting customers with their insurance policy issues, not sales. Consequently I get in trouble for not getting back to the preexisting customer's policy issues fast enough due to time taken to work up a sales quotas. Currently I have the highest sales in the office - still not good enough.