Customer Service Representative (CSR) Reviews

Q: What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in St. Augustine:
"Lots of phone time."
Pros: Get to work with customers to sort out needs and issues. Constantly surrounded by insurance policies so I keep up with industry. My coworkers are all pretty good to be around and help pick you up when it gets stressful.
Cons: Have to deal with angry customers and loan processors at banks. Banks are really they main source of stress.

Customer Service Representative (CSR) in Harrisburg:
"I enjoy helping/assisting people."
Pros: What I enjoy most about my job in customer service is interacting with customers and solving problems with a clever and resourceful tactic. Overcome the day to day obstacles gives me a sense of worth and pride. I enjoy the sense of accomplishment I have when handling customers issues and their overwhelming gratitude.
Cons: What I like least about my job are the conflicts between associates in a leadership position and upper management. I feel communication and working together as a team is the key to overall success. When your limited in executing your full potential in your position it hinders day to day work.

Customer Service Representative (CSR) in Aurora:
Pros: The employees.
Cons: Stress.

Customer Service Representative (CSR) in Irvine:
"Corporate culture."
Pros: Working with my Co-Workers is always wonderful. We all help each other.

Customer Service Representative (CSR) in Napa:
Pros: What I like most about my job would mainly be the people I work with, and the people I get to meet.
Cons: I would probably say the worst is management.

Customer Service Representative (CSR) in Brownsville:
"Use my knowledge and my skills to improve the company."
Pros: I get to meet new people, and help them to the fullest.

Customer Service Representative (CSR) in Philippines country:
"I had a great experience."
Pros: They offer a high salary good benefits.
Cons: You have to work even youre sick.