Customer Service Specialist at JCPenney Salary

A Customer Service Specialist at JCPenney earns an average wage of $9.33 per hour. People in this job generally don't have more than 10 years' experience.

$7.87 - $11.13
$7
$9
$11
MEDIAN: $9.49
10%
50%
90%

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Hourly Data $0$11
Hourly Rate $7.87 - $11.13
Hourly Tips $0.07
Overtime $8.00
Annual Data $0$23K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,375 - $23,290
  • Country: United States
  • Currency: USD
  • Updated: 9 Nov 2017
  • Individuals Reporting: 38

Customer Service Specialist Job Listings

JCPenney Reviews

Q: What is it like working as a Customer Service Specialist at JCPenney?

Customer Service Specialist in Owensboro:
"Enjoyed."
Pros: The coworkers are amazing to be with and organizing is fun for me.
Cons: The pay is low.

Key Stats for Customer Service Specialist

Gender

Female
79 %
Male
21 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
Less than 1 year
5%
1-4 years
68%
5-9 years
16%
10-19 years
8%
20 years or more
3%

Experience Affects Customer Service Specialist Salaries

Mid-Career
▲4%

National Average
$20,000

▼1%

Skills That Affect Customer Service Specialist Salaries

Data Entry
▲5%

Product Support
▲4%

Phone Support
▼0%

National Average
$20,000

Customer Service
▼2%

Customer Relations
▼4%

Sales
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
5%
1-4 years
68%
5-9 years
16%
10-19 years
8%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 24%
dental benefits
Dental: 27%
vision benefits
Vision: 30%
no benefits
None: 62%