$37,044
Avg. Salary
$14.64
Avg. Hourly Rate
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The average pay for a Customer Service Specialist in Oklahoma City, Oklahoma is $14.64 per hour.

The average pay for a Customer Service Specialist in Oklahoma City, Oklahoma is $37,044 per year.

$10
10%
$15
50%
$19
90%
MEDIAN $15
$0
10%
$37k
50%
$0
90%
MEDIAN $37,044
$9.66 - $19.26
$9
$15
$19
MEDIAN: $14.64
10%
50%
90%

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Hourly Data $0$24
Hourly Rate $9.66 - $19.26
Overtime $24.37
Annual Data $0$42K
Bonus $1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,417 - $42,188
  • Country: United States
  • Currency: USD
  • Updated: 9 Nov 2018
  • Individuals Reporting: 13

Job Description for Customer Service Specialist

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within their company. Solving other workers' issues will also sometimes be required, so learning the ins and outs of the company is a must.

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Customer Service Specialist Tasks

  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

About Oklahoma City, Oklahoma

Oklahoma County, Oklahoma
631,263
Male:
309,227 (49.0%)
Female:
322,036 (51.0%)
Oklahoma City is the capital and largest city of the state of Oklahoma. The county seat of Oklahoma County, the city ranks 27th among United States cities in population. The population grew following the 2010 Census, with the population estimated to have increased to 631,346 as of July 2015. As of 2015, the Oklahoma City metropolitan area had a population of 1,358,452, and the Oklahoma City-Shawnee Combined Statistical Area had a population of 1,459,758 (Chamber of Commerce) residents, making it Oklahoma's largest metropolitan area. Oklahoma City's city-limits extend into Canadian, Cleveland, and Pottawatomie counties, though much of those areas outside of the core Oklahoma County area are suburban or rural (watershed). The city ranks as the eighth-largest city in the United States by land area (including consolidated city-counties; it is the largest city in the United States by land area whose government is not consolidated with that of a county or...
Oklahoma City:
$50,739
Oklahoma:
$48,568
$814
Oklahoma City:
$148,500
Oklahoma:
$126,800
2.9%

Customer Service Specialist Job Listings

Key Stats for Customer Service Specialist

Gender

Female
64 %
Male
36 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
1-4 years
63%
5-9 years
25%
10-19 years
6%
20 years or more
6%

Experience Affects Customer Service Specialist Salaries

National Average
$32,000

Mid-Career
▼3%

Entry-Level
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

1-4 years
63%
5-9 years
25%
10-19 years
6%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 64%
vision benefits
Vision: 64%
no benefits
None: 18%