$46,223
Avg. Salary
$15.60
Avg. Hourly Rate

Average additional compensation:

$3,500

Bonus

$800

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Customer Service Specialist in Omaha, Nebraska is $15.60 per hour.

The average pay for a Customer Service Specialist in Omaha, Nebraska is $46,223 per year.

$9.59
10%
$15.60
50%
$18.73
90%
MEDIAN $15.60
$44k
10%
$46k
50%
$48k
90%
MEDIAN $46,223
$44,218 - $47,803
$46K
MEDIAN: $46,223
50%

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$9.59 - $18.73
$9
$16
$19
MEDIAN: $15.60
10%
50%
90%

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$0$50K
Salary $46,223
Bonus $3,500
Profit Sharing $800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,360 - $50,233
  • Country: United States
  • Currency: USD
  • Updated: 9 Feb 2019
  • Individuals Reporting: 7
Hourly Data $0$28
Hourly Rate $9.59 - $18.73
Overtime $25.99
Annual Data $0$50K
Bonus $3,500
Profit Sharing $800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,360 - $50,233
  • Country: United States
  • Currency: USD
  • Updated: 9 Feb 2019
  • Individuals Reporting: 17

Job Description for Customer Service Specialist

Customer service specialists first and foremost must ensure that customers' needs are met. They are often the first (and last) person a customer interacts with, and the customer might not have much time to get what they need from the company. The specialist must be able to think quickly on their feet and communicate effectively with customers. Customer service specialists are generally the liaisons between customers and companies, so they must have good knowledge of and relationships within their company. Solving other workers' issues will also sometimes be required, so learning the ins and outs of the company is a must.

Read More...
Customer Service Specialist Tasks
  • Update customer files and databases.
  • Consult with customers by telephone or in person to provide information, take orders, answer questions and handle complaints.
  • Investigate and follow up on customer problems.
  • Document outcomes and steps taken.

About Omaha, Nebraska

Douglas County, Nebraska
443,887
Male:
218,789 (49.3%)
Female:
225,098 (50.7%)
Omaha (/ˈoʊməhɑː/ OH-mə-hah) is the largest city in the state of Nebraska and the county seat of Douglas County. Omaha is located in the Midwestern United States on the Missouri River, about 10 miles (15 km) north of the mouth of the Platte River. Omaha is the anchor of the Omaha-Council Bluffs metropolitan area, which includes Council Bluffs, Iowa, across the Missouri River from Omaha. According to the 2010 census, Omaha's population was 408,958, making it the nation's 43rd-largest city. According to the 2014 Population Estimates, Omaha's population was 446,599. Including its suburbs, Omaha formed the 60th-largest metropolitan area in the United States in 2013, with an estimated population of 895,151 residing in eight counties. The Omaha-Council Bluffs-Fremont, Nebraska-IA Combined Statistical Area is 931,667, according to the U.S. Census Bureau's 2013 estimate. There are nearly 1.3 million residents within the Greater Omaha area, comprising a 50-mile (80 km) radius of Downtown Omaha,...
Omaha:
$51,407
Nebraska:
$54,996
$813
Omaha:
$143,200
Nebraska:
$141,600
2.8%

Customer Service Specialist Job Listings

Key Stats for Customer Service Specialist

Gender

Female
33 %
Male
67 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
8%
1-4 years
38%
5-9 years
29%
10-19 years
21%
20 years or more
4%

Experience Affects Customer Service Specialist Salaries

National Average
$36,000

Mid-Career
▼5%

Entry-Level
▼37%

Skills That Affect Customer Service Specialist Salaries

National Average
$36,000

Customer Relationship Management (CRM)
▼16%

Call Center
▼20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
33 %
Male
67 %

Years of Experience

Less than 1 year
8%
1-4 years
38%
5-9 years
29%
10-19 years
21%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 67%
vision benefits
Vision: 60%
no benefits
None: 20%