Entry-Level Customer Service Supervisor Salary

Entry-Level Customer Service Supervisors can expect wages of $12.91 per hour on average. The final incomes of Entry-Level Customer Service Supervisors generally vary between $22K and $55K; higher pay grades include potential for bonuses, profit sharing, and commissions as high as $6K, $5K, and $10K, respectively. The specific employer and the particular city each impact pay for this group, with the former having the largest influence. Job satisfaction is high and work is enjoyable for most Entry-Level Customer Service Supervisors. Although a majority have medical coverage and the larger part have dental coverage, just under a third claim no health benefits at all. More than half of Entry-Level Customer Service Supervisors (66 percent) survey participants are women. This overview is based on answers to PayScale's salary questionnaire.

$29,808 - $60,068
$30K
$46K
$60K
MEDIAN: $45,511
10%
50%
90%

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$9.73 - $19.01
$9
$13
$19
MEDIAN: $12.97
10%
50%
90%

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$0$60K
Salary $29,808 - $60,068
Bonus $411.48 - $7,006
Profit Sharing $113.35 - $4,955
Commission $97.87 - $9,839
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,582 - $55,021
  • Country: United States
  • Currency: USD
  • Updated: 22 Sep 2017
  • Individuals Reporting: 1,044
Hourly Data $0$30
Hourly Rate $9.73 - $19.01
Hourly Tips $0.28 - $4.83
Overtime $14.54 - $30.27
Annual Data $0$55K
Bonus $411.48 - $7,006
Commission $97.87 - $9,839
Profit Sharing $113.35 - $4,955
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,582 - $55,021
  • Country: United States
  • Currency: USD
  • Updated: 22 Sep 2017
  • Individuals Reporting: 1,481

Find Out Exactly What You Should Be Paid

United States (change)

Customer Service Supervisor Job Listings

Popular Employer Salaries for Customer Service Supervisor


Known for taking on a considerable number of Entry-Level Customer Service Supervisors, Wal-Mart Stores, Inc, Burlington Coat Factory, Sam's Club, Xerox Corporation, and Whole Foods Market, Inc. are leading firms in the industry. For Entry-Level Customer Service Supervisors, comfortable salaries can be found at U.S. Postal Service (USPS); in fact, median earnings sit around $60K, the highest in the area. Entry-Level Customer Service Supervisors will also find cushy salaries at Time Warner Cable Company (+$40K), General Dynamics Information Technology Inc (+$36K), and Xerox Corporation (+$31K).

Considering that the median salary at The Kroger Company is a shallow $18K, it is not surprising that this employer ranks last in compensation relative to (and far behind) other companies in the same line of work — their median pay is 234 percent lower than the top payer. Burlington Coat Factory, CVS / Pharmacy and Sam's Club are three other employers with a reputation for below-average pay, showing salaries around $21K, $22K, and $24K.

Pay Difference by Location

National Average: $33,823

Larger city markers indicate a job is popular in that location.

Salt Lake City offers some of the highest pay in the country for Entry-Level Customer Service Supervisors, 35 percent above the national average. Entry-Level Customer Service Supervisors will also find cushy salaries in Seattle (+34 percent), San Diego (+33 percent), Austin (+24 percent), and Boston (+22 percent). Trailing the national average by 2 percent, Miami is the market with the smallest paychecks.

Customer Service Supervisor Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Supervisor in Temple:
"Strive To better Myself."
I want a Position where I am growing ; and That has potential to Grow. I am the only one working In my house and my Family deserves the Best.

Customer Service Supervisor in Twinsburg:
"Cat herding."
Learn to be objective and supportive of your employees. They need you to help them see their value and potential, and you need to be clear about what is needed for them to reach their goals.

Customer Service Supervisor in San Antonio:
"Communication."
To be effective communication is key. Not allow from your superiors but to the front line staff, you must be as honest and transparent as possible.

Customer Service Supervisor in San Francisco:
"No Room for advancement."
13 yrs, use as stepping stone.

Customer Service Supervisor in Newport:
"The people do not respect you."
Have a way to relieve stress. Must be able to keep your temper under control, and forget about the disrespect.

Customer Service Supervisor in Spring:
"Customer is always right."
Be able to smile in person and on the phone.

Customer Service Supervisor in Utica:
"That The Training Was Lacking."
Listen to your staff, be patient and teach with care and remember that everyone has different personalities in the way they learn and grow. It's important to be accessible to your staff and show them they are valued and a big part of the companies success. Rewards and promotions go a long way for morale.

Key Stats for Customer Service Supervisor

Gender

Female
66 %
Male
34 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 510 votes.
Less than 1 year
2%
1-4 years
79%
5-9 years
19%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Supervisor Salaries

▲17%



Microsoft Excel
▲10%


Microsoft Word
▲6%


Scheduling
▼0%

National Average
$34,000

People Management
▼2%

▼6%




▼9%

▼24%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 510 votes.

Gender

Female
66 %
Male
34 %

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 62%
vision benefits
Vision: 54%
no benefits
None: 28%
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