Customer Service Supervisor at U.S. Postal Service (USPS) Salary

The average pay for a Customer Service Supervisor at U. S. Postal Service (USPS) is $62,453 per year. Pay for this job does not change much between less experienced and more experienced workers.

$48,444 - $70,242
$48K
$62K
$70K
MEDIAN: $62,374
10%
50%
90%

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$0$70K
Salary $48,444 - $70,242
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$49,243 - $69,232
  • Country: United States
  • Currency: USD
  • Updated: 17 Oct 2017
  • Individuals Reporting: 23

Customer Service Supervisor Job Listings

Pay by Experience Level for Customer Service Supervisor

Pay by Experience for a Customer Service Supervisor has a positive trend. An entry-level Customer Service Supervisor with less than 5 years of experience can expect to earn an average total compensation of $60,000 based on 9 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $62,000 based on 9 salaries. An experienced Customer Service Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $63,000 based on 11 salaries. A Customer Service Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $63,000 based on 5 salaries.

U.S. Postal Service (USPS) Reviews

Q: What is it like working as a Customer Service Supervisor at U.S. Postal Service (USPS)?

Customer Service Supervisor in Chicago:
"Unorganized, stressful, constantly changing."
Pros: The employees and the benefits.
Cons: Buddy system when it comes to promotions. Lack of communication, not valuing the opinion of others,

Key Stats for Customer Service Supervisor

Gender

Female
50 %
Male
50 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.
1-4 years
33%
5-9 years
15%
10-19 years
33%
20 years or more
19%

Experience Affects Customer Service Supervisor Salaries

Late-Career
▲2%

Experienced
▼0%

National Average
$62,000

Mid-Career
▼1%

▼4%

Skills That Affect Customer Service Supervisor Salaries

Customer Relationship Management (CRM)
▼0%

National Average
$62,000

Customer Service
▼1%

Leadership
▼1%

Customer Relations
▼1%

People Management
▼1%

Team Leadership
▼1%

Microsoft Word
▼1%

Scheduling
▼2%

Microsoft Office
▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

1-4 years
33%
5-9 years
15%
10-19 years
33%
20 years or more
19%

Common Health Benefits

medical benefits
Medical: 92%
dental benefits
Dental: 58%
vision benefits
Vision: 54%
no benefits
None: 8%