Customer Service Supervisor in Charlotte, North Carolina Salary

The average pay for a Customer Service Supervisor in Charlotte, North Carolina is $45,456 per year. A skill in Microsoft Excel is associated with high pay for this job.

$38,236 - $68,056
$38K
$46K
$68K
MEDIAN: $46,460
10%
50%
90%

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$9.04 - $20.07
$9
$13
$20
MEDIAN: $12.69
10%
50%
90%

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$0$68K
Salary $38,236 - $68,056
Bonus $4,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,940 - $57,700
  • Country: United States
  • Currency: USD
  • Updated: 22 Sep 2017
  • Individuals Reporting: 21
Hourly Data $0$20
Hourly Rate $9.04 - $20.07
Hourly Tips $2.50
Overtime $19.97
Annual Data $0$57K
Bonus $4,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,940 - $57,700
  • Country: United States
  • Currency: USD
  • Updated: 22 Sep 2017
  • Individuals Reporting: 13

Find Out Exactly What You Should Be Paid

United States (change)

About Charlotte, North Carolina

Mecklenburg County, North Carolina
827,121
Male:
396,646 (48.0%)
Female:
430,475 (52.0%)
Charlotte /ˈʃɑːrlət/ is the largest city in the state of North Carolina. It is the county seat of Mecklenburg County and the second largest city in the southeastern United States, just behind Jacksonville, Florida. Charlotte is the third fastest growing major city in the United States. In 2014, the estimated population of Charlotte according to the U.S. Census Bureau was 809,958, making it the 17th largest city in the United States based on population. The Charlotte metropolitan area ranks 22nd largest in the US and had a 2014 population of 2,380,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2014 U.S. Census population estimate of 2,537,990. Residents of Charlotte are referred to as "Charlotteans." It is listed as a "gamma-plus" global city by the Globalization and World Cities Research Network. Charlotte is home to the corporate headquarters of Bank of America and the east...
Charlotte:
$53,919
North Carolina:
$47,830
$978
Charlotte:
$188,800
North Carolina:
$160,100
5.2%

Customer Service Supervisor Job Listings

Pay by Experience Level for Customer Service Supervisor

Pay by Experience for a Customer Service Supervisor has a positive trend. An entry-level Customer Service Supervisor with less than 5 years of experience can expect to earn an average total compensation of $30,000 based on 11 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $41,000 based on 11 salaries. An experienced Customer Service Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $48,000 based on 12 salaries. A Customer Service Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $52,000 based on 9 salaries.

Key Stats for Customer Service Supervisor

Gender

Female
67 %
Male
33 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 7 votes.
Less than 1 year
3%
1-4 years
24%
5-9 years
32%
10-19 years
32%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Supervisor Salaries

Late-Career
▲27%

Experienced
▲16%

National Average
$41,000

Mid-Career
▼1%

Entry-Level
▼28%

Skills That Affect Customer Service Supervisor Salaries

Microsoft Excel
▲21%

Customer Relationship Management (CRM)
▲6%

Call center operations
▲5%

Microsoft Office
▲4%

National Average
$41,000

Team Leadership
▼5%

Leadership
▼6%


People Management
▼17%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 7 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
3%
1-4 years
24%
5-9 years
32%
10-19 years
32%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 64%
vision benefits
Vision: 61%
no benefits
None: 29%
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