Avg. Base Hourly Rate (USD)
The average hourly pay for a Customer Service Supervisor is $15.25
What is the Pay by Experience Level for Customer Service Supervisors?
An early career Customer Service Supervisor with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $14.00 based on 13 salaries. A mid-career Customer Service Supervisor with 5-9 years of experience earns an average total compensation of $14.14 based on 11 salaries. An …Read more
What Do Customer Service Supervisors Do?
The customer service supervisor is responsible for overall customer service and customer satisfaction. The customer service supervisor must effectively lead and motivate their team of junior customer service representatives, as well as provide employees with performance feedback, proper training, and guidance. A key aspect of this role is effectively leading the team and ensuring all customer service needs are met in a timely manner. The customer service supervisor must be familiar with the …Read more