Customer Service Team Leader at Target Corporation Salary

The average rate for a Customer Service Team Leader at Target Corporation is $15.57 per hour.

$50,147 - $88,403
$50K
$61K
$88K
MEDIAN: $60,771
10%
50%
90%

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$10.56 - $21.09
$11
$16
$21
MEDIAN: $16.13
10%
50%
90%

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$0$88K
Salary $50,147 - $88,403
Bonus $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,033 - $63,959
  • Country: United States
  • Currency: USD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 10
Hourly Data $0$21
Hourly Rate $10.56 - $21.09
Annual Data $0$63K
Bonus $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,033 - $63,959
  • Country: United States
  • Currency: USD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 20

Job Description for Customer Service Team Leader

Customer service team leaders complete a variety of tasks, usually under the supervision of a team supervisor. They are typically former customer service representatives who have shown that they have excellent customer service skills and above-average knowledge of their companies. However, some companies hire team leaders directly from outside when the applicants show that they have ample experience. In general, team leaders must have a high school diploma and customer service experience, although a bachelor's degree may be preferred. Shifts for team leaders vary, with some services available 24 hours a day and requiring team leaders for overnight and weekend shifts.

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Customer Service Team Leader Tasks

  • Lead a team of customer service representatives, define standards, and determine goals or objectives.
  • Handle customer inquiries.
  • Train existing and new employees in topics such as safety, standards, and team language.
  • Research and follow up on account or service problems to identify and solve root causes.

Customer Service Team Leader Job Listings

Key Stats for Customer Service Team Leader

Gender

Female
75 %
Male
25 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
1-4 years
47%
5-9 years
30%
10-19 years
10%
20 years or more
13%

Skills That Affect Customer Service Team Leader Salaries

Customer Relations
▲15%

Operations Management
▲15%

National Average
$39,000

People Management
▼6%

Customer Service
▼13%

Team Leadership
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

1-4 years
47%
5-9 years
30%
10-19 years
10%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 73%
vision benefits
Vision: 53%
no benefits
None: 20%