Average Customer Success Manager Salary at Glassdoor

$80,000
Avg. Salary
$11,350
Bonus
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The average salary for a Customer Success Manager at Glassdoor is $80,000.
25%
$65k
MEDIAN
$80k
75%
$99k
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United States (change)
Salary
$65k - $99k
Bonus
$0 - $11k
Total Pay
$65k - $112k
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What Do Customer Success Managers Do?

Customer Success Manager Tasks
  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Review and assess customers' progress and offer recommendations based on results.
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.
  • Define business objectives for the customer and develop a strategic direction for success.
The top respondents for the job title Customer Success Manager are from the companies Relias Learning, Linkedin Corporation and Salesforce.com, Inc.. Reported salaries are highest at Adobe Systems Incorporated where the average pay is $117,750. Other companies that offer high salaries for this role include Microsoft Corp and Salesforce.com, Inc., earning around $109,000 and $100,503, respectively. Relias Learning pays the lowest at around $61,238. Oracle Corp. and Smartsheet also pay on the lower end of the scale, paying $65,990 and $74,305, respectively.

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What Are Popular Skills for Customer Success Managers?