Average Customer Success Manager Salary

$73,709
Avg. Base Salary (USD)
10%
$51k
MEDIAN
$74k
90%
$113k

The average salary for a Customer Success Manager is $73,709 in 2023

Base Salary
$51k - $113k
Bonus
$3k - $24k
Profit Sharing
$1k - $16k
Commission
$2k - $31k
Total Pay
$52k - $125k
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What is the Pay by Experience Level for Customer Success Managers?

What Do Customer Success Managers Do?

Customer Success Manager Tasks
  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Review and assess customers' progress and offer recommendations based on results.
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.
  • Define business objectives for the customer and develop a strategic direction for success.
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How do Customer Success Managers Rate Their Jobs?

3.7 out of 5
(780)
Highly Satisfied
71Reviews
Based on 780 responses, the job of Customer Success Manager has received a job satisfaction rating of 3.69 out of 5. On average, Customer Success Managers are highly satisfied with their job.

FAQs About Customer Success Managers

What is the highest pay for Customer Success Managers?

Our data indicates that the highest pay for a Customer Success Manager is $113k / year

What is the lowest pay for Customer Success Managers?

Our data indicates that the lowest pay for a Customer Success Manager is $51k / year

How can Customer Success Managers increase their salary?

Increasing your pay as a Customer Success Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Success Manager that oversees more junior Customer Success Managers, this experience can increase the likelihood to earn more.