Average Customer Success Manager Salary

$69,456
Avg. Base Salary (USD)
10%
$48k
MEDIAN
$69k
90%
$109k

The average salary for a Customer Success Manager is $69,456

Base Salary
$48k - $109k
Bonus
$3k - $24k
Profit Sharing
$1k - $15k
Commission
$2k - $31k
Total Pay
$49k - $121k
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What is the Pay by Experience Level for Customer Success Managers?

What Do Customer Success Managers Do?

Customer Success Manager Tasks
  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Review and assess customers' progress and offer recommendations based on results.
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.
  • Define business objectives for the customer and develop a strategic direction for success.
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Job Satisfaction for Customer Success Manager

3.7 out of 5
(953)
Highly Satisfied
59Reviews
Based on 953 responses, the job of Customer Success Manager has received a job satisfaction rating of 3.74 out of 5. On average, Customer Success Managers are highly satisfied with their job.

Gender Breakdown

Female
58.7%
Male
40.4%
Prefer to self-define
0.9%
This data is based on 3,173 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

91%

Dental

85%

Vision

78%

None

8%