Average Customer Success Manager Salary

$70,702
Avg. Base Salary (USD)
10%
$49k
MEDIAN
$71k
90%
$111k

The average salary for a Customer Success Manager is $70,702

Base Salary
$49k - $111k
Bonus
$3k - $25k
Profit Sharing
$1k - $13k
Commission
$2k - $30k
Total Pay
$50k - $123k
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What is the Pay by Experience Level for Customer Success Managers?

What Do Customer Success Managers Do?

Customer Success Manager Tasks
  • Act as point-of-contact for customers, advocating for their interests and giving voice to their feedback.
  • Review and assess customers' progress and offer recommendations based on results.
  • Ensure highest customer satisfaction and return on investment while enhancing customer experience.
  • Define business objectives for the customer and develop a strategic direction for success.
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How do Customer Success Managers Rate Their Jobs?

3.7 out of 5
(916)
Highly Satisfied
67Reviews
Based on 916 responses, the job of Customer Success Manager has received a job satisfaction rating of 3.72 out of 5. On average, Customer Success Managers are highly satisfied with their job.