Average Customer Support Engineer Salary in Chicago, Illinois

$61,042
Avg. SalaryShow Hourly Rate
$3,500
Bonus
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The average salary for a Customer Support Engineer in Chicago, Illinois is $61,042.
10%
$49k
MEDIAN
$61k
90%
$97k
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United States (change)
Salary
$49k - $97k
Bonus
$737 - $5k
Total Pay
$50k - $88k

Your Market Worth Over Time

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Job Description for Customer Support Engineer

Customer Support Engineer Tasks
  • Directly troubleshoot and solve technical issues with customers.
  • Document customer needs, problems, interventions and interactions, informing clients as changes occur.
  • Use debugging tools, simulations, and scripts to isolate and fix problems.
  • Guide and assist with installations and technical training, including documentation.

Customer Support Engineer Job Listings

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Popular Skills for Customer Support Engineer

Employees with Customer Support Engineer in their job title in San Jose, California earn an average of 65.2% more than the national average. These job titles also find higher than average salaries in San Francisco, California (34.0% more) and Dallas, Texas (21.1% more).

Years of Experience

This data is based on 9 survey responses.
Early Career
100.0%