Average Customer Support Engineer Salary in San Francisco, California

$81,816
Avg. SalaryShow Hourly Rate
$5,000
Bonus
$6,104
Profit Sharing
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The average salary for a Customer Support Engineer in San Francisco, California is $81,816.
10%
$57k
MEDIAN
$82k
90%
$109k
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United States (change)
Salary
$57k - $109k
Bonus
$2k - $10k
Profit Sharing
$0 - $6k
Total Pay
$39k - $120k

Your Market Worth Over Time

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Job Description for Customer Support Engineer

Customer Support Engineer Tasks
  • Directly troubleshoot and solve technical issues with customers.
  • Document customer needs, problems, interventions and interactions, informing clients as changes occur.
  • Use debugging tools, simulations, and scripts to isolate and fix problems.
  • Guide and assist with installations and technical training, including documentation.

Customer Support Engineer Job Listings

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Popular Skills for Customer Support Engineer

Pay by Experience Level for Customer Support Engineer

An early career Customer Support Engineer with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $80,714 based on 17 salaries. A mid-career Customer Support Engineer with 5-9 years of experience earns an average total compensation of $105,803 based on 6 salaries.
Employees with Customer Support Engineer in their job title in San Jose, California earn an average of 23.3% more than the national average. The lowest salaries can be found in Chicago, Illinois (25.4% less), Raleigh, North Carolina (22.8% less) and Boston, Massachusetts (17.5% less).

Years of Experience

This data is based on 23 survey responses.
Early Career
73.9%
Mid Career
26.1%