Customer Support Representative with Customer Relationship Management (CRM) Skills Salary

A Customer Support Representative with Customer Relationship Management (CRM) skills earns an average salary of $40,307 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

$29,216 - $57,826
$29K
$41K
$58K
MEDIAN: $40,908
10%
50%
90%

Add this chart to your site: 640px    300px

$11.57 - $21.27
$12
$16
$21
MEDIAN: $15.52
10%
50%
90%

Add this chart to your site: 640px    300px

$0$57K
Salary $29,216 - $57,826
Bonus $789 - $5,100
Profit Sharing $1,110
Commission $7,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,856 - $54,164
  • Country: United States
  • Currency: USD
  • Updated: 15 Oct 2017
  • Individuals Reporting: 119
Hourly Data $0$33
Hourly Rate $11.57 - $21.27
Hourly Tips $1.13
Overtime $18.76 - $33.73
Annual Data $0$54K
Bonus $789 - $5,100
Commission $7,000
Profit Sharing $1,110
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,856 - $54,164
  • Country: United States
  • Currency: USD
  • Updated: 15 Oct 2017
  • Individuals Reporting: 144

Customer Support Representative Job Listings

Pay by Experience Level for Customer Support Representative

Pay by Experience for a Customer Support Representative has a positive trend. An entry-level Customer Support Representative with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 150 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Support Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 59 salaries. An experienced Customer Support Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 42 salaries. A Customer Support Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $48,000 based on 14 salaries.

Pay Difference by Location

National Average: $37,230

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Support Representative

Gender

Female
61 %
Male
39 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 60 votes.
Less than 1 year
4%
1-4 years
54%
5-9 years
18%
10-19 years
16%
20 years or more
7%

Experience Affects Customer Support Representative Salaries

Late-Career
▲30%

Experienced
▲8%

Mid-Career
▼0%

National Average
$37,000

▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 60 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
4%
1-4 years
54%
5-9 years
18%
10-19 years
16%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 66%
vision benefits
Vision: 60%
no benefits
None: 19%