The average hourly pay for a Customer Support Representative is $15.39.
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$11 - $21
$291 - $5,804
$497 - $7,830
$368 - $25,447
$24,904 - $52,986
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Job Satisfaction for Customer Support Representative
Popular Employer Salaries for Customer Support Representative
The top respondents for the job title Customer Support Representative are from the companies Apple Computer, Inc, Comcast Cable, Inc. and State Farm Insurance Company. Reported salaries are highest at Comcast Cable, Inc. where the average pay is $18.61. State Farm Insurance Company pays the lowest at around $11.48.
Customer Support Representative Job Listings
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Popular Skills for Customer Support Representative
Avg. Hourly Rate
Skills in Customer Service, Troubleshooting, Customer Relationship Management (CRM) and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Phone Support.
Pay by Experience Level for Customer Support Representative
An entry-level Customer Support Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.54 based on 109 salaries. An early career Customer Support Representative with 1-4 years of experience earns an average total compensation of $15.15 based on 807 salaries. A mid-career Customer Support Representative with 5-9 years of experience earns an average total compensation of $16.05 based on 309 salaries. An experienced Customer Support Representative with 10-19 years of experience earns an average total compensation of $16.32 based on 249 salaries. In their late career (20 years and higher), employees earn an average total compensation of $18.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Support Representative in their job title in San Francisco, California earn an average of 31.4% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (17.0% more) and New York, New York (10.4% more).
Years of Experience
This data is based on 1,587 survey responses.