Entry-Level Customer Support Specialist Salary

The average pay for an Entry-Level Customer Support Specialist is $40,711 per year.

$30,678 - $56,431
$31K
$42K
$56K
MEDIAN: $41,846
10%
50%
90%

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$11.51 - $21.82
$12
$16
$22
MEDIAN: $15.87
10%
50%
90%

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$0$56K
Salary $30,678 - $56,431
Bonus $490.35 - $6,302
Commission $8,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,263 - $54,272
  • Country: United States
  • Currency: USD
  • Updated: 19 Oct 2017
  • Individuals Reporting: 212
Hourly Data $0$33
Hourly Rate $11.51 - $21.82
Overtime $16.97 - $33.36
Annual Data $0$54K
Bonus $490.35 - $6,302
Commission $8,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,263 - $54,272
  • Country: United States
  • Currency: USD
  • Updated: 19 Oct 2017
  • Individuals Reporting: 137

Customer Support Specialist Job Listings

Pay Difference by Location

National Average: $39,859

Larger city markers indicate a job is popular in that location.

Customer Support Specialist Advice

Q: What do you wish you knew about your job when you first started out?

Customer Support Specialist in Charlotte:
"Customers are key to your success."
Be flexible, willing to change with the changes in the medical field. Each client is different with different outcomes. There are no standard answers. One size does not all. Must listen and understand the Client's needs depending on their specialty. Must be forward thinking and willing to find solutions, not excuses. Medical field is rapidly changing. Think outside the box by using the same tools. Finally, even though the client is not sitting in front you, they will detect when you are having a "bad day" by the tone in your voice.

Key Stats for Customer Support Specialist

Gender

Female
64 %
Male
36 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 53 votes.
Less than 1 year
9%
1-4 years
77%
5-9 years
15%

Skills That Affect Customer Support Specialist Salaries

Problem Solving
▲3%

Account Management
▲1%

National Average
$40,000


Data Analysis
▼1%

Customer Relationship Management (CRM)
▼3%

Oral / Verbal Communication
▼4%


Microsoft Office
▼7%

Microsoft Excel
▼7%

Customer Relations
▼21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 53 votes.

Gender

Female
64 %
Male
36 %

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 75%
vision benefits
Vision: 69%
no benefits
None: 12%