Average Customer Support Specialist Salary

$49,102
Avg. Base Salary (USD)
10%
$38k
MEDIAN
$49k
90%
$64k

The average salary for a Customer Support Specialist is $49,102 in 2023

Base Salary
$38k - $64k
Bonus
$506 - $6k
Profit Sharing
$58 - $6k
Commission
$2k - $5k
Total Pay
$33k - $61k
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What Do Customer Support Specialists Do?

Customer Support Specialist Tasks
  • Work with customers to resolve tickets, following protocols.
  • Record and document interactions, problems, and resolutions.
  • Triage requests and send to other staff where appropriate.
  • Update user documentation and frequently asked questions.
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How do Customer Support Specialists Rate Their Jobs?

3.7 out of 5
(186)
Highly Satisfied
34Reviews
Based on 186 responses, the job of Customer Support Specialist has received a job satisfaction rating of 3.7 out of 5. On average, Customer Support Specialists are highly satisfied with their job.

FAQs About Customer Support Specialists

What is the highest pay for Customer Support Specialists?

Our data indicates that the highest pay for a Customer Support Specialist is $64k / year

What is the lowest pay for Customer Support Specialists?

Our data indicates that the lowest pay for a Customer Support Specialist is $38k / year

How can Customer Support Specialists increase their salary?

Increasing your pay as a Customer Support Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Support Specialist that oversees more junior Customer Support Specialists, this experience can increase the likelihood to earn more.