Average Customer Support Specialist Salary

$46,834
Avg. Base Salary (USD)
10%
$35k
MEDIAN
$47k
90%
$63k

The average salary for a Customer Support Specialist is $46,834

Base Salary
$35k - $63k
Bonus
$484 - $6k
Profit Sharing
$23 - $6k
Commission
$0 - $3k
Total Pay
$31k - $60k
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What Do Customer Support Specialists Do?

Customer Support Specialist Tasks
  • Work with customers to resolve tickets, following protocols.
  • Record and document interactions, problems, and resolutions.
  • Triage requests and send to other staff where appropriate.
  • Update user documentation and frequently asked questions.
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How do Customer Support Specialists Rate Their Jobs?

3.7 out of 5
(210)
Highly Satisfied
28Reviews
Based on 210 responses, the job of Customer Support Specialist has received a job satisfaction rating of 3.73 out of 5. On average, Customer Support Specialists are highly satisfied with their job.