Average Customer Support Specialist Salary

$45,789
Avg. Base Salary (USD)
10%
$35k
MEDIAN
$46k
90%
$62k

The average salary for a Customer Support Specialist is $45,789

Base Salary
$35k - $62k
Bonus
$485 - $6k
Profit Sharing
$62 - $4k
Commission
$1k - $5k
Total Pay
$30k - $59k
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What Do Customer Support Specialists Do?

Customer Support Specialist Tasks
  • Work with customers to resolve tickets, following protocols.
  • Record and document interactions, problems, and resolutions.
  • Triage requests and send to other staff where appropriate.
  • Update user documentation and frequently asked questions.
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Job Satisfaction for Customer Support Specialist

3.7 out of 5
(230)
Highly Satisfied
23Reviews
Based on 230 responses, the job of Customer Support Specialist has received a job satisfaction rating of 3.68 out of 5. On average, Customer Support Specialists are highly satisfied with their job.

Gender Breakdown

Female
65.8%
Male
33.2%
Prefer to self-define
1.0%
This data is based on 678 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

82%

Dental

74%

Vision

67%

None

17%