Avg. Base Hourly Rate (USD)
The average hourly pay for a Dispatch Supervisor is $14.04
What Do Dispatch Supervisors Do?
A dispatch supervisor works at a center that disperses services or goods, such as a merchandise warehouse, emergency center, or taxi company. The dispatch supervisor organizes resources so that deliveries and services are carried out in the most efficient and timely manner possible.
This is often a high-paced job, so it is important to be able to work well under pressure. The dispatch supervisor may supervise dozens or even hundreds of employees. The dispatch supervisor should make sure that …Read more
- Direct, remotely, the activities of a number service technicians and share on call duties.
- Create an environment that achieves customer service/satisfaction and meets region targets.
- Obtain region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc.
- Oversee and develop processes and tools to increase productivity, efficiency and customer satisfaction and maximize revenue.