Field Service Technician in Albany, New York Salary

How much does a Field Service Technician make in Albany, NY? The average hourly rate for a Field Service Technician in Albany is $18.67 per hour. This is 5% lower than the national average for a Field Service Technician which is $19.59 per hour. Wages for a Field Service Technician in Albany range from $13.02 per hour to $28.00 per hour. Total Annual Pay, which includes hourly rate, bonus, and overtime for a Field Service Technician in Albany ranges from $27,226 to $61,783 annually. Among those reporting, there is an average job satisfaction rating of 3 out of 5 stars. In Albany, men make up the majority of the workforce (100 percent). Many report receiving medical, dental, and vision benefits from their employer.

$24,815 - $78,906
$25K
$45K
$79K
MEDIAN: $45,000
10%
50%
90%

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$13.02 - $28.00
$13
$19
$28
MEDIAN: $18.67
10%
50%
90%

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$0$78K
Salary $24,815 - $78,906
Bonus $3,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,226 - $61,783
  • Country: United States
  • Currency: USD
  • Updated: 22 Nov 2017
  • Individuals Reporting: 11
Hourly Data $0$41
Hourly Rate $13.02 - $28.00
Overtime $12.75 - $41.25
Annual Data $0$61K
Bonus $3,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,226 - $61,783
  • Country: United States
  • Currency: USD
  • Updated: 22 Nov 2017
  • Individuals Reporting: 19

Job Description for Field Service Technician

The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.

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Field Service Technician Tasks

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.

About Albany, New York

Albany County, New York
98,452
Male:
47,627 (48.4%)
Female:
50,825 (51.6%)
Albany (/ˈɔːlbəniː/ AWL-bə-nee) is the capital of the U.S. state of New York and the seat of Albany County. Roughly 150 miles (240 km) north of New York City, Albany developed on the west bank of the Hudson River, about 10 miles (16 km) south of its confluence with the Mohawk River. The population of the City of Albany was 97,856 according to the 2010 census. Albany constitutes the economic and cultural core of the Capital District of New York State, which comprises the Albany-Schenectady-Troy, NY Metropolitan Statistical Area, including the nearby cities and suburbs of Troy, Schenectady, and Saratoga Springs. With a Census-estimated population of 1,170,483 in 2013, the Capital District is the third-most populous metropolitan region in the state and 38th in the United States. Fortune 500 companies that have offices in Albany include American Express, J.P. Morgan and Chase, Merrill Lynch, General Electric, Verizon, Goldman Sachs, International Paper, and Key...
Albany:
$38,267
New York:
$60,850
$852
Albany:
$172,600
New York:
$293,500
5.7%

Field Service Technician Job Listings

Key Stats for Field Service Technician

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.
Less than 1 year
10%
1-4 years
47%
5-9 years
13%
10-19 years
23%
20 years or more
7%

Experience Affects Field Service Technician Salaries

Experienced
▲16%

National Average
$46,000

Entry-Level
▼12%

Skills That Affect Field Service Technician Salaries

Equipment Maintenance
▲4%

Maintenance
▲3%

National Average
$46,000

Electronic Troubleshooting
▼3%

Technical Services
▼5%

Troubleshooting
▼9%

Customer Service
▼11%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.

Years of Experience

Less than 1 year
10%
1-4 years
47%
5-9 years
13%
10-19 years
23%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 81%
vision benefits
Vision: 57%
no benefits
None: 14%