Field Service Technician in Syracuse, New York Salary

A Field Service Technician in Syracuse, New York earns an average wage of $18.60 per hour. Most people with this job move on to other positions after 20 years in this field.

$41,860 - $71,749
$42K
$53K
$72K
MEDIAN: $52,515
10%
50%
90%

Add this chart to your site: 640px    300px

$13.07 - $25.75
$13
$18
$26
MEDIAN: $18.00
10%
50%
90%

Add this chart to your site: 640px    300px

$0$71K
Salary $41,860 - $71,749
Bonus $983
Commission $2,600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,050 - $60,778
  • Country: United States
  • Currency: USD
  • Updated: 23 Jan 2018
  • Individuals Reporting: 13
Hourly Data $0$30
Hourly Rate $13.07 - $25.75
Overtime $24.42
Annual Data $0$60K
Bonus $983
Commission $2,600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,050 - $60,778
  • Country: United States
  • Currency: USD
  • Updated: 23 Jan 2018
  • Individuals Reporting: 15

Job Description for Field Service Technician

The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.

Read More...

Field Service Technician Tasks

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.

About Syracuse, New York

Onondaga County, New York
144,152
Male:
69,462 (48.2%)
Female:
74,690 (51.8%)
Syracuse (local /ˈsɛrəkjuːs/) is a city in, and the county seat of, Onondaga County, New York, in the United States. It is the largest U.S. city with the name "Syracuse", and is the fourth most populous metropolitan city in the state of New York. At the 2010 census, the city population was 145,170, and its metropolitan area had a population of 732,117. It is the economic and educational hub of Central New York, a region with over a million inhabitants. Syracuse is also well-provided with convention sites, with a downtown convention complex. Syracuse was named after the original Greek city Syracuse (Siracusa in Italian), a city on the eastern coast of the Italian island of Sicily. The city has functioned as a major crossroads over the last two centuries, first between the Erie Canal and its branch canals, then of the railway network. Today, Syracuse is located at the intersection of...
Syracuse:
$36,457
New York:
$60,850
$778
Syracuse:
$93,100
New York:
$293,500
5.4%

Field Service Technician Job Listings

Key Stats for Field Service Technician

Gender

Female
6 %
Male
94 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
1-4 years
32%
5-9 years
18%
10-19 years
32%
20 years or more
18%

Experience Affects Field Service Technician Salaries

Entry-Level
▲7%

National Average
$47,000

▼5%

Skills That Affect Field Service Technician Salaries

Maintenance
▲2%

National Average
$47,000

Equipment Maintenance
▼2%

Customer Service
▼2%

Troubleshooting
▼5%

Electronic Troubleshooting
▼7%

System Repair
▼7%

Systems Troubleshooting
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
6 %
Male
94 %

Years of Experience

1-4 years
32%
5-9 years
18%
10-19 years
32%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 79%
vision benefits
Vision: 47%
no benefits
None: 11%