The average salary for a Field Service Technician at Diebold Incorporated is $41,310.
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$31k - $63k
$688 - $2k
$30k - $60k
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Job Description for Field Service Technician
The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, a…Read more
Field Service Technician Tasks
- Troubleshoot, diagnose, and repair units while in the field.
- Maintain records of service calls, training, and expenses.
- Provide on-call emergency service as required and maintain communication with the department manager while in the field.
- Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
Popular Employer Salaries for Field Service Technician
The top respondents for the job title Field Service Technician are from the companies AT&T Inc., Comcast Cable, Inc. and Spectrum. Reported salaries are highest at Siemens where the average pay is $63,023. Other companies that offer high salaries for this role include AT&T Inc. and Cox Communications, Inc., earning around $50,056 and $49,132, respectively. Comcast Cable, Inc. pays the lowest at around $29,504. Ricoh Corporation and Spectrum also pay on the lower end of the scale, paying $39,443 and $43,000, respectively.
Explore the most common career paths for Field Service Technician. Thickness and color of lines indicates how common a path is.
Field Service Technician
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Field Service Technician Job Listings
Popular Skills for Field Service Technician
Computer Hardware Technician
Skills in Electronic Troubleshooting, Computer Hardware Technician and Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Customer Service and Troubleshooting.
Pay by Experience Level for Field Service Technician
An early career Field Service Technician with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $36,250 based on 8 salaries. A mid-career Field Service Technician with 5-9 years of experience earns an average total compensation of $41,150 based on 10 salaries. An experienced Field Service Technician with 10-19 years of experience earns an average total compensation of $41,804 based on 14 salaries. In their late career (20 years and higher), employees earn an average total compensation of $56,783.
Years of Experience
This data is based on 39 survey responses.
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