The average salary for a Field Services Manager with Customer Relationship Management (CRM) skills is $66,021.
Is Field Services Manager your job title? Get a personalized salary report!
$42k - $108k
$97 - $15k
$0 - $5k
$0 - $10k
$39k - $118k
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Field Services Manager
A field services manager is in charge of trained teams that are sent out on installations, upgrades, and infrastructure repair in the field. A field services manager works to train these field teams, keep their skills up to date, and ensure they perform their duties in a manner that satisfies the client and keeps services, software, or hardware up to company and industry standards. Additionally, a field services manager must handle and budget for the logistics related to field services. They mus…Read more
Field Services Manager Tasks
- Maximize technician revenues through efficient routing and scheduling.
- Monitor the work flow via audits and regular communication throughout the day.
- Recruit qualified candidates to meet regional staffing requirements.
- Interact with customers to review and measure field service engineers' professionalism and effectiveness.
- Supervise Field Service activities to ensure timely and complete resolution of field warranty issues.
Explore the most common career paths for Field Services Manager. Thickness and color of lines indicates how common a path is.
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Field Services Manager Job Listings
Popular Skills for Field Services Manager
Skills in People Management, Operations Management, Project Management and Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
Pay by Experience Level for Field Services Manager
An early career Field Services Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $52,504 based on 33 salaries. A mid-career Field Services Manager with 5-9 years of experience earns an average total compensation of $61,174 based on 51 salaries. An experienced Field Services Manager with 10-19 years of experience earns an average total compensation of $75,805 based on 66 salaries. In their late career (20 years and higher), employees earn an average total compensation of $73,470.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Field Services Manager in their job title in New York, New York earn an average of 40.0% more than the national average. These job titles also find higher than average salaries in Houston, Texas (37.4% more) and Chicago, Illinois (18.9% more). The lowest salaries can be found in Orlando, Florida (33.4% less), Charlotte, North Carolina (28.8% less) and Dallas, Texas (25.8% less).
Years of Experience
This data is based on 182 survey responses.
Related Job Salaries
$41k - $102k
$28k - $55k
$32k - $67k
$28k - $52k
$32k - $70k
$48k - $111k
$12k - $43k
$24k - $75k
$34k - $68k
$36k - $83k