The average salary for a Field Services Manager with Customer Service skills is $64,720.
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$39k - $95k
$493 - $13k
$0 - $2k
$38k - $99k
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Job Description for Field Services Manager
A field services manager is in charge of trained teams that are sent out on installations, upgrades, and infrastructure repair in the field. A field services manager works to train these field teams, keep their skills up to date, and ensure they perform their duties in a manner that satisfies the client and keeps services, software, or hardware up to company and industry standards. Additionally, a field services manager must handle and budget for the logistics related to field services. They mus…Read more
Field Services Manager Tasks
- Maximize technician revenues through efficient routing and scheduling.
- Monitor the work flow via audits and regular communication throughout the day.
- Recruit qualified candidates to meet regional staffing requirements.
- Interact with customers to review and measure field service engineers' professionalism and effectiveness.
- Supervise Field Service activities to ensure timely and complete resolution of field warranty issues.
Explore the most common career paths for Field Services Manager. Thickness and color of lines indicates how common a path is.
Field Services Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Field Services Manager Job Listings
Popular Skills for Field Services Manager
Skills in People Management, Operations Management, Project Management, Technical Services and Customer Relationship Management (CRM) are correlated to pay that is above average.
Pay by Experience Level for Field Services Manager
An early career Field Services Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $48,834 based on 29 salaries. A mid-career Field Services Manager with 5-9 years of experience earns an average total compensation of $62,846 based on 31 salaries. An experienced Field Services Manager with 10-19 years of experience earns an average total compensation of $73,755 based on 35 salaries. In their late career (20 years and higher), employees earn an average total compensation of $88,437.
Pay Difference by Location
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Years of Experience
This data is based on 114 survey responses.
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