Average General Manager with Customer Service Skills Salary

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The average salary for a General Manager with Customer Service skills is $49,837.
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United States (change)
$36k - $80k
$975 - $20k
Profit Sharing
$255 - $15k
$981 - $24k
Total Pay
$32k - $84k

Your Market Worth Over Time

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Job Description for General Manager

General Manager Tasks
  • Plan, develop and implement the operational strategies and tactics.
  • Ensure adequate management training and development to provide for management succession.
  • Direct and lead staff in developing strategies to accomplish objectives approved by ownership.
  • Plan, control, communicate and implement procedures and processes for the overall efficient operations of the business.
  • Lead and direct executive management team in the development, production, promotion of products and services.
The top respondents for the job title General Manager are from the companies Marco's Pizza, Inc., McDonald's Restaurants Ltd. and Taco Bell Corporation. Reported salaries are highest at Advance Auto Parts, Inc. where the average pay is $50,562. Other companies that offer high salaries for this role include Wendy's International, Inc., earning around $45,000. Marco's Pizza, Inc. pays the lowest at around $36,973. McDonald's Restaurants Ltd. also pays on the lower end of the scale, paying $40,588.

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Popular Skills for General Manager

Skills in Operations Management, People Management, Team Leadership, Budget Management and Sales Management are correlated to pay that is above average.

Pay by Experience Level for General Manager

An entry-level General Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $39,276 based on 10 salaries. An early career General Manager with 1-4 years of experience earns an average total compensation of $44,949 based on 216 salaries. A mid-career General Manager with 5-9 years of experience earns an average total compensation of $48,546 based on 186 salaries. An experienced General Manager with 10-19 years of experience earns an average total compensation of $54,387 based on 278 salaries. In their late career (20 years and higher), employees earn an average total compensation of $59,898.
Employees with General Manager in their job title in New York, New York earn an average of 72.6% more than the national average. These job titles also find higher than average salaries in Denver, Colorado (52.5% more) and Chicago, Illinois (43.5% more).

Years of Experience

This data is based on 823 survey responses.
Entry Level
Early Career
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