$56,000
Avg. Salary
Avg. Hourly Rate

Average additional compensation:

$4,600

Bonus

$1,200

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Guest Services Director with Customer Service skills is {{pay}} per hour.

The median Guest Services Director has a base pay of $56,000. Salaries generally range from $40k to $85k. The median bonus is $4,600. Skills that can affect salary include Customer Service.
$0.00
10%
$0.00
50%
$0.00
90%
MEDIAN $0.00
$40k
10%
$56k
50%
$85k
90%
MEDIAN $56,000
$39,740 - $85,000
$40K
$56K
$85K
MEDIAN: $56,000
10%
50%
90%

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$0$87K
Salary $39,740 - $85,000
Bonus $4,600
Profit Sharing $1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,740 - $87,311
  • Country: United States
  • Currency: USD
  • Updated: 7 Feb 2019
  • Individuals Reporting: 19

Job Description for Guest Services Director

A guest services director is typically a supervising manager of a hotel or resort. While some employers use the term "director" interchangeably with "manager," for many companies the director-level position implies responsibility for multiple hotel units and establishing and maintaining their service standards. In any case, the guest services area includes all customer-facing areas of the hotel, including all front desk services, valets, concierges, and bell hops.

Read More...
Guest Services Director Tasks
  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Guest Services Director Job Listings

Key Stats for Guest Services Director

Gender

Female
31 %
Male
69 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
10-19 years
84%
20 years or more
16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
31 %
Male
69 %

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 88%
vision benefits
Vision: 71%
no benefits
None: 12%