$54,302
Avg. Salary
Avg. Hourly Rate
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The average pay for a Guest Services Manager in Charleston, South Carolina is {{pay}} per hour.

The average pay for a Guest Services Manager in Charleston, South Carolina is $54,302 per year.

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MEDIAN $0.00
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$32k
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$54k
50%
$56k
90%
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MEDIAN $54,302

Job Description for Guest Services Manager

Guest services managers are typically responsible for managing all day-to-day operations activities for their business' front or main office. Their main objective is to ensure that all systems in the facility are running efficiently and all procedures are being followed completely. The job duties of this position include scheduling, monitoring, and training other guest services personnel; customer appointment and reservation processing; and resolving complaint. Additionally, the guest services manager is usually responsible for interviewing and hiring of new guest services employees. During a typical day, the guest services manager spends the majority of their time working with customers to ensure their needs are being met. They spend some of their time on procedural and administrative tasks such as scheduling, reporting, and employee training.

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Guest Services Manager Tasks
  • Directly handle customer service problems, working for satisfactory resolution.
  • Monitor inventory, rates, schedules, and complete payroll and expenses.
  • Collect, analyze, and report on metrics like number served, popularity of services and common unmet needs.
  • Direct and manage staff who interact with customers to ensure high quality guest experiences.

About Charleston, South Carolina

Charleston County, South Carolina
135,524
Male:
63,956 (47.2%)
Female:
71,568 (52.8%)
Charleston is the oldest and second-largest city in the U.S. state of South Carolina, the county seat of Charleston County, and the principal city in the Charleston–North Charleston–Summerville Metropolitan Statistical Area. The city lies just south of the geographical midpoint of South Carolina's coastline and is located on Charleston Harbor, an inlet of the Atlantic Ocean formed by the confluence of the Ashley and Cooper Rivers, or, as is locally expressed, "where the Cooper and Ashley Rivers come together to form the Atlantic Ocean." Charleston had an estimated population of 132,609 in 2015. The population of the Charleston metropolitan area, comprising Berkeley, Charleston, and Dorchester Counties, was counted by the 2015 estimate at 727,689—the third-largest in the state—and the 78th-largest metropolitan statistical area in the United States. Charleston was founded as Charles Town—honoring King Charles II of England—in 1670. Its initial location at Albemarle Point on the west bank...
Charleston:
$61,993
South Carolina:
$47,238
$1,119
Charleston:
$293,500
South Carolina:
$148,600
3.1%

Guest Services Manager Job Listings

Key Stats for Guest Services Manager

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
1-4 years
29%
5-9 years
29%
10-19 years
14%
20 years or more
29%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Years of Experience

1-4 years
29%
5-9 years
29%
10-19 years
14%
20 years or more
29%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 67%
vision benefits
Vision: 50%
no benefits
None: