$37,667
Avg. Salary
Avg. Hourly Rate
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The average pay for a Guest Services Manager in Nashville, Tennessee is {{pay}} per hour.

The average pay for a Guest Services Manager in Nashville, Tennessee is $37,667 per year.

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MEDIAN $37,667

Job Description for Guest Services Manager

Guest services managers are typically responsible for managing all day-to-day operations activities for their business' front or main office. Their main objective is to ensure that all systems in the facility are running efficiently and all procedures are being followed completely. The job duties of this position include scheduling, monitoring, and training other guest services personnel; customer appointment and reservation processing; and resolving complaint. Additionally, the guest services manager is usually responsible for interviewing and hiring of new guest services employees. During a typical day, the guest services manager spends the majority of their time working with customers to ensure their needs are being met. They spend some of their time on procedural and administrative tasks such as scheduling, reporting, and employee training.

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Guest Services Manager Tasks
  • Directly handle customer service problems, working for satisfactory resolution.
  • Monitor inventory, rates, schedules, and complete payroll and expenses.
  • Collect, analyze, and report on metrics like number served, popularity of services and common unmet needs.
  • Direct and manage staff who interact with customers to ensure high quality guest experiences.

About Nashville, Tennessee

Davidson County, Tennessee
626,681
Nashville is the capital of the U.S. state of Tennessee and the county seat of Davidson County. It is located on the Cumberland River in the north central part of the state. The city is a center for the music, healthcare, publishing, banking and transportation industries, and home to numerous colleges and universities. Reflecting the city's position in state government, Nashville is home to the Tennessee Supreme Court's courthouse for Middle Tennessee. It is known as a center of the country music industry, earning it the nickname "Music City U.S.A." Since 1963, Nashville has had a consolidated city-county government which includes six smaller municipalities in a two-tier system. Nashville is governed by a mayor, vice-mayor, and 40-member Metropolitan Council. Thirty-five of the members are elected from single-member districts; five are elected at-large. According to 2015 estimates from the U.S. Census Bureau, the total consolidated city-county population stood at 678,889. The "balance"...

Guest Services Manager Job Listings

Key Stats for Guest Services Manager

Gender

Female
38 %
Male
63 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
1-4 years
33%
5-9 years
56%
20 years or more
11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
38 %
Male
63 %

Years of Experience

1-4 years
33%
5-9 years
56%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 56%
dental benefits
Dental: 56%
vision benefits
Vision: 22%
no benefits
None: 44%