$36,253
Avg. Salary
Avg. Hourly Rate
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The average pay for a Guest Services Manager in Denver, Colorado is {{pay}} per hour.

The average pay for a Guest Services Manager in Denver, Colorado is $36,253 per year.

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$34k
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$36k
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$47k
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MEDIAN $36,253

Job Description for Guest Services Manager

Guest services managers are typically responsible for managing all day-to-day operations activities for their business' front or main office. Their main objective is to ensure that all systems in the facility are running efficiently and all procedures are being followed completely. The job duties of this position include scheduling, monitoring, and training other guest services personnel; customer appointment and reservation processing; and resolving complaint. Additionally, the guest services manager is usually responsible for interviewing and hiring of new guest services employees. During a typical day, the guest services manager spends the majority of their time working with customers to ensure their needs are being met. They spend some of their time on procedural and administrative tasks such as scheduling, reporting, and employee training.

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Guest Services Manager Tasks
  • Directly handle customer service problems, working for satisfactory resolution.
  • Monitor inventory, rates, schedules, and complete payroll and expenses.
  • Collect, analyze, and report on metrics like number served, popularity of services and common unmet needs.
  • Direct and manage staff who interact with customers to ensure high quality guest experiences.

About Denver, Colorado

Denver County, Colorado
682,545
Male:
341,137 (50.0%)
Female:
341,408 (50.0%)
Denver (/ˈdɛnvər/), officially the City and County of Denver, is the capital and most populous municipality of the U.S. state of Colorado. Denver is located in the South Platte River Valley on the western edge of the High Plains just east of the Front Range of the Rocky Mountains. The Denver downtown district is located immediately east of the confluence of Cherry Creek with the South Platte River, approximately 12 mi (19 km) east of the foothills of the Rocky Mountains. Denver is nicknamed the Mile-High City because its official elevation is exactly one mile (5,280 ft or 1,610 m) above sea level, making it one of the highest major cities in the United States. The 105th meridian west of Greenwich, the longitudinal reference for the Mountain Time Zone, passes directly through Denver Union Station. Denver is ranked as a Beta- world city by the Globalization and World Cities Research Network. With a 2015 estimated...
Denver:
$58,003
Colorado:
$63,909
$1,094
Denver:
$316,700
Colorado:
$283,800
3.2%

Guest Services Manager Job Listings

Key Stats for Guest Services Manager

Gender

Female
33 %
Male
67 %
Less than 1 year
14%
1-4 years
29%
5-9 years
29%
10-19 years
29%

Gender

Female
33 %
Male
67 %

Years of Experience

Less than 1 year
14%
1-4 years
29%
5-9 years
29%
10-19 years
29%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 43%
vision benefits
Vision: 29%
no benefits
None: 29%