$64,071
Avg. Salary
$23.49
Avg. Hourly Rate
Help us gather more data! Is Guest Services Manager your job title? Find out what you're worth.

The average pay for a Guest Services Manager in Seattle, Washington is $23.49 per hour.

The average pay for a Guest Services Manager in Seattle, Washington is $64,071 per year.

10%
$0.00
10%
$23.49
50%
$0.00
90%
90%
MEDIAN $23.49
10%
$40k
10%
$64k
50%
$74k
90%
90%
MEDIAN $64,071
$40,268 - $74,497
$40K
$64K
$74K
MEDIAN: $64,071
10%
50%
90%

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$0$75K
Salary $40,268 - $74,497
Bonus $3,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,851 - $75,503
  • Country: United States
  • Currency: USD
  • Updated: 22 Apr 2019
  • Individuals Reporting: 10

Job Description for Guest Services Manager

Guest services managers are typically responsible for managing all day-to-day operations activities for their business' front or main office. Their main objective is to ensure that all systems in the facility are running efficiently and all procedures are being followed completely. The job duties of this position include scheduling, monitoring, and training other guest services personnel; customer appointment and reservation processing; and resolving complaint. Additionally, the guest services manager is usually responsible for interviewing and hiring of new guest services employees. During a typical day, the guest services manager spends the majority of their time working with customers to ensure their needs are being met. They spend some of their time on procedural and administrative tasks such as scheduling, reporting, and employee training.

Read More...
Guest Services Manager Tasks
  • Directly handle customer service problems, working for satisfactory resolution.
  • Monitor inventory, rates, schedules, and complete payroll and expenses.
  • Collect, analyze, and report on metrics like number served, popularity of services and common unmet needs.
  • Direct and manage staff who interact with customers to ensure high quality guest experiences.

About Seattle, Washington

King County, Washington
684,443
Male:
345,659 (50.5%)
Female:
338,784 (49.5%)
Seattle (/siˈætəl/) is a seaport city on the west coast of the United States and the seat of King County, Washington. With an estimated 684,451 residents as of 2015, Seattle is the largest city in both the state of Washington and the Pacific Northwest region of North America. As of 2015, it is estimated to be the 18th largest city in the United States. In July 2013, it was the fastest-growing major city in the United States and remained in the Top 5 in May 2015 with an annual growth rate of 2.1%. The Seattle metropolitan area is the 15th largest metropolitan area in the United States with over 3.7 million inhabitants. The city is situated on an isthmus between Puget Sound (an inlet of the Pacific Ocean) and Lake Washington, about 100 miles (160 km) south of the Canada–United States border. A major gateway for trade with Asia, Seattle is the...
Seattle:
$80,349
Washington:
$64,129
$1,356
Seattle:
$530,900
Washington:
$284,000
3.5%

Guest Services Manager Job Listings

Key Stats for Guest Services Manager

Gender

Female
75 %
Male
25 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
1-4 years
42%
5-9 years
25%
10-19 years
25%
20 years or more
8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

1-4 years
42%
5-9 years
25%
10-19 years
25%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 90%
vision benefits
Vision: 70%
no benefits
None: