$32,979
Avg. Salary
$14.79
Avg. Hourly Rate

Average additional compensation:

$919

Bonus

$1,483

Profit Sharing

$850

Commission

What am I worth?
How should I pay?

The average pay for a Head Teller is $14.79 per hour.

The average pay for a Head Teller is $32,979 per year.

$11.68
10%
$14.79
50%
$18.06
90%
MEDIAN $14.79
$26k
10%
$33k
50%
$41k
90%
MEDIAN $32,979
$25,721 - $40,655
$26K
$33K
$41K
MEDIAN: $32,979
10%
50%
90%

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$11.68 - $18.06
$12
$15
$18
MEDIAN: $14.79
10%
50%
90%

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$0$40K
Salary $25,721 - $40,655
Bonus $255 - $2,554
Profit Sharing $1.21 - $5,383
Commission $44.94 - $4,894
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,968 - $39,075
  • Country: United States
  • Currency: USD
  • Updated: 10 Feb 2019
  • Individuals Reporting: 219
Hourly Data $0$25
Hourly Rate $11.68 - $18.06
Overtime $15.58 - $25.92
Annual Data $0$39K
Bonus $255 - $2,554
Commission $44.94 - $4,894
Profit Sharing $1.21 - $5,383
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,968 - $39,075
  • Country: United States
  • Currency: USD
  • Updated: 10 Feb 2019
  • Individuals Reporting: 676

Job Description for Head Teller

Head teller directly serve customers at the counter at banks, while also performing a variety of other duties. Head tellers daily responsibilities include training new hires, managing workflow of subordinates, monitoring cash levels, creating daily reports, organizing incoming and outgoing cash shipments, filling and balancing onsite ATMs, performing teller audits, and handling customer needs. Additional head teller duties may include monitoring the vault, handling the drive-up window, assisting with safe deposit boxes, accounting for the night depository, operating a coin counting machine, and encoding checks. These individuals must rigorously follow their bank’s policies and procedures.

Read More...
Head Teller Tasks
  • Supervise, train, evaluate, and mentor bank teller staff.
  • Track key bank and staffing metrics and produce reports.
  • Handle communication and behavior problems with customers and tellers.
  • Open and close the bank, reconcile accounts, and train staff about security.

Head Teller Pay By Employer

$0$39K

Wells Fargo Bank
23 profiles
$30,816

TD Bank, N.A.
21 profiles
$34,687

TD Banknorth
17 profiles
$35,357

Citibank
10 profiles
$33,622

Regions Bank
8 profiles
$29,201

KeyBank
8 profiles
$32,171

Chase Bank
5 profiles
$30,449

Common Career Paths for Head Teller


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Head Tellers sometimes assume positions such as Banking Branch Managers. That role pays $52K per year on average. It is quite typical for Head Tellers to transition into roles as Assistant Branch Managers of Banking or Personal Bankers, where reported median earnings are $8K and $4K higher per year.

Head Teller Job Listings

Popular Skills for Head Teller


Survey results suggest that Head Tellers put a wide range of professional skills to use. Most notably, skills in Operations Management, Office Management, Banking, and Sales are correlated to pay that is above average. For most people, competency in Cash Handling indicates knowledge of Banking and Sales.

Pay by Experience Level for Head Teller

Pay by Experience for a Head Teller has a positive trend. An entry-level Head Teller with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 253 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Head Teller with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 181 salaries. An experienced Head Teller which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 134 salaries. A Head Teller with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $34,000 based on 42 salaries.

Pay Difference by Location

-6%

-8%

National Average: $31,531

Larger city markers indicate a job is popular in that location.

For Head Tellers, working in the bustling city of Tampa has its advantages, including an above-average pay rate. Head Tellers will also find cushy salaries in Philadelphia (+5 percent) and New York (+2 percent). With compensation 10 percent below the national average, Dallas is not known for hefty paychecks and actually represents the lowest-paying market. A couple other locations with smaller-than-average paychecks include Huntsville (9 percent lower) and Cincinnati (8 percent lower).

Head Teller Reviews

Q: What is it like working as a Head Teller?

Head Teller in Boston:
Pros: My fellow employees and the customer focused corporate culture, flexible scheduling.
Cons: The pay, the increasing focus on sales and standardization of performance metrics, becoming more and more like every other bank, quality of management and therefore stress level varies greatly from store to store, leading to inconsistent customer and employee satisfaction.

Head Teller in Oklahoma City:
Pros: I like that when I have ideas about job process or new products, the management team listens and gives real consideration to my ideas.
Cons: Some older technology is still used.

Head Teller in San Marcos:
"More than just a teller."
You need to learn as much as you can in all aspects of the banking field,

Head Teller in Portland:
Pros: The people you work with is in the same boat as you. All the struggles and all the successes are shared throughout the store. When someone does good things, praises and parties happen. 401(k) is a really good perk. For 6% you put in, TD will put in 4.5%. Once a year TD will also put in a core contribution of 2%-5% depending on your age and length of time at the bank.
Cons: Corporate mentality drives what you focus on at the time. When things are going bad, management gets reprimanded and required to reprimand all the way down to the tellers. Threats of being put on a "probation" type program are common and tend to drive good employees away from the bank. I find the price of employee health insurance high compared to other financial institutions, it has gone up at least 25%-35% every year for the last 3 years. They completely got rid of the best insurance leaving us with the only choices 80/20 or the High Deductible plan.

Head Teller in Dallas:
Always meet you monthly referral/ sales goals.

Related Job Salaries

Key Stats for Head Teller

Gender

Female
86 %
Male
14 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 136 votes.
Less than 1 year
1%
1-4 years
38%
5-9 years
26%
10-19 years
25%
20 years or more
10%

Related Jobs

Experience Affects Head Teller Salaries

▲7%

▲4%

National Average
$32,000

▼1%

▼7%

Skills That Affect Head Teller Salaries

Operations Management
▲6%

National Average
$32,000

Office Management
▼1%

▼2%

▼2%

Cash Handling
▼3%

Customer Service
▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 136 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
1%
1-4 years
38%
5-9 years
26%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 73%
vision benefits
Vision: 62%
no benefits
None: 15%