$40,877
Avg. Salary
$19.28
Avg. Hourly Rate

Average additional compensation:

$1,210

Bonus

$1,120

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Help Desk Administrator with Microsoft Active Directory skills is $19.28 per hour.

The average pay for a Help Desk Administrator with Microsoft Active Directory skills is $40,877 per year.

10%
$14.98
10%
$19.28
50%
$24.71
90%
90%
MEDIAN $19.28
10%
$30k
10%
$41k
50%
$57k
90%
90%
MEDIAN $40,877
$30,103 - $57,386
$30K
$41K
$57K
MEDIAN: $40,877
10%
50%
90%

Add this chart to your site: 640px    300px

$14.98 - $24.71
$15
$19
$25
MEDIAN: $19.28
10%
50%
90%

Add this chart to your site: 640px    300px

$0$57K
Salary $30,103 - $57,386
Bonus $98.63 - $3,548
Profit Sharing $1,120
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,711 - $56,508
  • Country: United States
  • Currency: USD
  • Updated: 4 Mar 2019
  • Individuals Reporting: 92
Hourly Data $0$35
Hourly Rate $14.98 - $24.71
Overtime $21.79 - $35.33
Annual Data $0$56K
Bonus $98.63 - $3,548
Profit Sharing $1,120
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,711 - $56,508
  • Country: United States
  • Currency: USD
  • Updated: 4 Mar 2019
  • Individuals Reporting: 101

Job Description for Help Desk Administrator

Help desk administrators are in charge of handling system support activities for their company or organization. They are responsible for providing excellent client experiences and working to resolve support issues in a prompt and professional manner. One of their main tasks includes providing password and login resets for end users. In addition, they perform advanced system and network repairs, as well as provide computer information responses over email, phone, and in person as needed. Help desk administrators also complete equipment set-up, handle account renewal or termination, revise support procedures, and suggest changes as needed.

Read More...
Help Desk Administrator Tasks
  • Read or listen to client problems and collect necessary information to identify and solve technical issues.
  • Remotely or in person conduct set-up, administration, configuration, or troubleshooting of problems.
  • Monitor and follow policies on backups, network, and storage capacity, and change management.
  • Use ticket tracking to document problems and their solutions, and analyze that data to improve performance and training.

Help Desk Administrator Job Listings

Key Stats for Help Desk Administrator

Gender

Female
15 %
Male
85 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 61 votes.
Less than 1 year
1%
1-4 years
61%
5-9 years
21%
10-19 years
12%
20 years or more
5%

Experience Affects Help Desk Administrator Salaries

Experienced
▲14%

Mid-Career
▲10%

National Average
$41,000

Entry-Level
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 61 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
1%
1-4 years
61%
5-9 years
21%
10-19 years
12%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 69%
vision benefits
Vision: 62%
no benefits
None: 20%