Help Desk Analyst with Help Desk / Desktop Support (Tier 1) Skills Salary

Median pay for Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills lies in the neighborhood of $17.89 per hour. Residence is the biggest factor affecting pay for this group, followed by experience level. A strong majority enjoy medical and dental coverage in this occupation, and a fair number get vision benefits. Most Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills like their work and job satisfaction is high. The vast majority of Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills (82 percent) survey respondents are men. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$31,666 - $59,614
$32K
$42K
$60K
MEDIAN: $41,986
10%
50%
90%

Add this chart to your site: 640px    300px

$13.48 - $24.15
$13
$18
$24
MEDIAN: $17.62
10%
50%
90%

Add this chart to your site: 640px    300px

$0$59K
Salary $31,666 - $59,614
Bonus $0.00 - $3,070
Profit Sharing $1,221
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,001 - $55,339
  • Country: United States
  • Currency: USD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 103
Hourly Data $0$37
Hourly Rate $13.48 - $24.15
Hourly Tips $0.00
Overtime $20.99 - $37.41
Annual Data $0$55K
Bonus $0.00 - $3,070
Profit Sharing $1,221
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,001 - $55,339
  • Country: United States
  • Currency: USD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 176

Help Desk Analyst Job Listings

Pay by Experience Level for Help Desk Analyst

Pay by Experience for a Help Desk Analyst has a positive trend. An entry-level Help Desk Analyst with less than 5 years of experience can expect to earn an average total compensation of $38,000 based on 214 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Help Desk Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $43,000 based on 85 salaries. An experienced Help Desk Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $46,000 based on 52 salaries. A Help Desk Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 10 salaries.

Pay Difference by Location

National Average: $39,463

Larger city markers indicate a job is popular in that location.

For Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills, New York provides a pay rate that is 23 percent greater than the national average. Help Desk Analysts with Help Desk / Desktop Support (Tier 1) skills can also look forward to large paychecks in cities like Washington (+21 percent), Seattle (+19 percent), Houston (+15 percent), and Los Angeles (+3 percent). The smallest paychecks in the market, 16 percent south of the national average, can be found in Cleveland. Employers also pay below the national average in Portland (12 percent lower) and Pittsburgh (9 percent lower).

Key Stats for Help Desk Analyst

Gender

Female
19 %
Male
81 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 58 votes.
Less than 1 year
4%
1-4 years
56%
5-9 years
23%
10-19 years
13%
20 years or more
4%

Experience Affects Help Desk Analyst Salaries

Experienced
▲17%

Mid-Career
▲8%

Late-Career
▲7%

National Average
$39,000

▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 58 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
4%
1-4 years
56%
5-9 years
23%
10-19 years
13%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 77%
vision benefits
Vision: 71%
no benefits
None: 19%