Average Help Desk Engineer Salary

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The average salary for a Help Desk Engineer is $47,719.
MEDIAN $47,719
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United States (change)
$35k - $63k
$101 - $6k
Profit Sharing
$1k - $4k
Total Pay
$32k - $66k

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Job Description for Help Desk Engineer

Help Desk Engineer Tasks
  • Analyze and resolve computer related issues for individuals.
  • Maintain current technical knowledge and trouble shooting tools.
  • Document issues and resolutions for trouble tickets.
  • Set up computer hardware and software for users and events.

Job Satisfaction for Help Desk Engineer

3.6 out of 5
Highly Satisfied

Career Paths

Explore the most common career paths for Help Desk Engineer. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Help Desk Engineer
Help Desk Consultant
Network Engineer
Senior Systems Administrator
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Help Desk Engineer Job Listings

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Popular Skills for Help Desk Engineer

Skills in Help Desk / Desktop Support (Tier 2), Microsoft Active Directory and Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Troubleshooting and Windows NT / 2000 / XP Networking.

Pay by Experience Level for Help Desk Engineer

An entry-level Help Desk Engineer with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $38,512 based on 14 salaries. An early career Help Desk Engineer with 1-4 years of experience earns an average total compensation of $44,468 based on 120 salaries. A mid-career Help Desk Engineer with 5-9 years of experience earns an average total compensation of $50,753 based on 63 salaries. An experienced Help Desk Engineer with 10-19 years of experience earns an average total compensation of $55,274 based on 40 salaries. In their late career (20 years and higher), employees earn an average total compensation of $49,400.
Employees with Help Desk Engineer in their job title in Los Angeles, California earn an average of 17.4% more than the national average. These job titles also find higher than average salaries in Washington, District of Columbia (16.2% more) and New York, New York (4.8% more). The lowest salaries can be found in Tampa, Florida (25.9% less), Pittsburgh, Pennsylvania (19.6% less) and Indianapolis, Indiana (1.5% less).

Years of Experience

This data is based on 249 survey responses.
Entry Level
Early Career
Mid Career
Late Career