The average hourly pay for an Experienced Help Desk Specialist with Cisco Networking skills is $24.96.
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$21 - $27
$44,439 - $55,646
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Job Description for Help Desk Specialist
A help desk specialist is responsible for maintaining customers' relationships with the company, providing answers to customers' questions and other needs related to technical support. These specialists are responsible for a variety of duties in the company, depending on the products or services for which they provide assistance. But the help desk specialist's main objective is to maintain a high level of customer satisfaction and provide them with any necessary support. Most help desk speciali…Read more
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Popular Skills for Help Desk Specialist
Avg. Hourly Rate
Skills that pay less than market rate include Microsoft Active Directory, Help Desk / Desktop Support (Tier 1), Help Desk / Desktop Support, Customer Service and Help Desk / Desktop Support (Tier 2).
Pay by Experience Level for Help Desk Specialist
An early career Help Desk Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $17.94 based on 31 salaries. A mid-career Help Desk Specialist with 5-9 years of experience earns an average total compensation of $22.29 based on 10 salaries.
Years of Experience
This data is based on 41 survey responses.