Help Desk Technician with Computer Hardware Technician Skills in Los Angeles Salary

The average wage for a Help Desk Technician with Computer Hardware Technician skills in Los Angeles, California is $15.26 per hour.

$13.16 - $26.47
$13
$18
$26
MEDIAN: $18.06
10%
50%
90%

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Hourly Data $0$38
Hourly Rate $13.16 - $26.47
Overtime $34.43
Annual Data $0$56K
Bonus $983
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,030 - $56,095
  • Country: United States
  • Currency: USD
  • Updated: 15 Jul 2018
  • Individuals Reporting: 14

Job Description for Help Desk Technician

Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is trying to operate, the technician endeavors to guide him or her resolve the problem. The technician will make suggestions, attempting different means of fixing the issue until it is resolved. In the unlikely event that the problem persists, the help desk technician can usually refer the problem to a higher-level technician and may suggest a workaround until the problem can be permanently resolved.

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Help Desk Technician Tasks

  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
  • Troubleshoot all information technology issues, including software, hardware, and networking.

About Los Angeles, California

Los Angeles County, California
3,971,896
Male:
1,958,998 (49.3%)
Female:
2,012,898 (50.7%)
Los Angeles (/lɒs ˈændʒəlᵻs/, Spanish for "The Angels"), officially the City of Los Angeles and often known by its initials L.A., is the second-most populous city in the United States after New York City, the most populous city in California, and the county seat of Los Angeles County. Situated in Southern California, Los Angeles is known for its mediterranean climate, ethnic diversity, sprawling metropolis, and as a major center of the American entertainment industry. Los Angeles lies in a large coastal basin surrounded on three sides by mountains reaching up to and over 10,000 feet (3,000 m). Historically home to the Chumash and Tongva, Los Angeles was claimed by Juan Rodríguez Cabrillo for Spain in 1542 along with the rest of what would become Alta California. The city was officially founded on September 4, 1781, by Spanish governor Felipe de Neve. It became a part of Mexico in 1821 following the Mexican...
Los Angeles:
$52,024
California:
$64,500
$1,271
Los Angeles:
$542,100
California:
$449,100
4.8%

Help Desk Technician Job Listings

Key Stats for Help Desk Technician

Gender

Female
13 %
Male
88 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
1-4 years
56%
5-9 years
22%
10-19 years
22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
13 %
Male
88 %

Years of Experience

1-4 years
56%
5-9 years
22%
10-19 years
22%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 75%
vision benefits
Vision: 75%
no benefits
None: 25%