Average Help Desk Technician Hourly Pay

$16.69
Avg. Hourly RateShow Salary
$993
Bonus
$491
Commission
$1,196
Profit Sharing
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The average hourly pay for a Help Desk Technician is $16.69.
10%
$12.13
MEDIAN
$16.69
90%
$23.04
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United States (change)
Hourly Rate
$12 - $23
Bonus
$308 - $3,736
Profit Sharing
$131 - $4,321
Commission
$205 - $750
Total Pay
$26,970 - $52,140

Your Market Worth Over Time

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Job Description for Help Desk Technician

Job Satisfaction for Help Desk Technician

3.7 out of 5
(1,139)
Highly Satisfied
47Reviews
The top respondents for the job title Help Desk Technician are from the companies General Dynamics Information Technology Inc, Computer Sciences Corporation (CSC) and Planned Parenthood. Reported salaries are highest at General Dynamics Information Technology Inc where the average pay is $20.99. Other companies that offer high salaries for this role include Planned Parenthood and General Dynamics Corp., earning around $19.00 and $19.00, respectively. National Lumber Company pays the lowest at around $14.61. Lithia Motors, Inc. and TEKsystems, Inc also pay on the lower end of the scale, paying $16.24 and $18.50, respectively.

Help Desk Technician Job Listings

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Popular Skills for Help Desk Technician

Skills in Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Computer Hardware Technician, Customer Service, Help Desk / Desktop Support (Tier 1) and Help Desk / Desktop Support.

Pay by Experience Level for Help Desk Technician

An entry-level Help Desk Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.13 based on 597 salaries. An early career Help Desk Technician with 1-4 years of experience earns an average total compensation of $16.36 based on 3,840 salaries. A mid-career Help Desk Technician with 5-9 years of experience earns an average total compensation of $18.71 based on 1,245 salaries. An experienced Help Desk Technician with 10-19 years of experience earns an average total compensation of $20.16 based on 622 salaries. In their late career (20 years and higher), employees earn an average total compensation of $22.
Employees with Help Desk Technician in their job title in Seattle, Washington earn an average of 25.0% more than the national average. These job titles also find higher than average salaries in Washington, District of Columbia (19.2% more) and New York, New York (17.5% more).

Years of Experience

This data is based on 6,434 survey responses.
Entry Level
9.3%
Early Career
59.7%
Mid Career
19.4%
Experienced
9.7%
Late Career
2.0%