Avg. Base Hourly Rate (USD)
The average hourly pay for a Help Desk Technician is $18.57 in 2023
What is the Pay by Experience Level for Help Desk Technicians?
An entry-level Help Desk Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $17.04 based on 463 salaries. An early career Help Desk Technician with 1-4 years of experience earns an average total compensation of $18.24 based on 2,507 salaries. …Read more
What Do Help Desk Technicians Do?
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
How do Help Desk Technicians Rate Their Jobs?
FAQs About Help Desk Technicians
What is the highest pay for Help Desk Technicians?
Our data indicates that the highest pay for a Help Desk Technician is $25.46 / hour
What is the lowest pay for Help Desk Technicians?
Our data indicates that the lowest pay for a Help Desk Technician is $13.94 / hour
How can Help Desk Technicians increase their salary?
Increasing your pay as a Help Desk Technician is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Help Desk Technician that oversees more junior Help Desk Technicians, this experience can increase the likelihood to earn more.