What am I worth?
What your skills are worth in the market is constantly changing.
Get your pay report
How should I pay?
When you get pay right, you attract and retain the best talent.
Price a job

Average Help Desk Technician Hourly Pay

$17.06
Avg. Hourly RateShow Salary
$999
Bonus
$400
Commission
$1,208
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average hourly pay for a Help Desk Technician is $17.06.
10%
$12.45
MEDIAN
$17.06
90%
$23.52
Is Help Desk Technician your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
United States (change)
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
Hourly Rate
$12 - $24
Bonus
$97 - $3,851
Profit Sharing
$165 - $4,943
Commission
$55 - $2,750
Total Pay
$27,528 - $52,891
Find your market worth – how it works:
Tell us about your job and pay factors like skills and educationTell us about your job and pay factors like skills and education
Find your market worth with a report tailored to youFind your market worth with a report tailored to you
Negotiate your pay with confidenceNegotiate your pay with confidence

What Do Help Desk Technicians Do?

Job Satisfaction for Help Desk Technician

3.7 out of 5
(1,032)
Highly Satisfied
55Reviews
The top respondents for the job title Help Desk Technician are from the companies General Dynamics Information Technology Inc, Planned Parenthood and General Dynamics Corp.. Reported salaries are highest at General Dynamics Information Technology Inc where the average pay is $23.05. Other companies that offer high salaries for this role include Maximus, Inc. and Planned Parenthood, earning around $20.77 and $19.00, respectively. National Lumber Company pays the lowest at around $14.61. Lithia Motors, Inc. and General Dynamics Corp. also pay on the lower end of the scale, paying $16.00 and $17.50, respectively.

Career Paths

Explore the most common career paths for Help Desk Technician. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Help Desk Technician
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Help Desk Technician Job Listings

Search for more jobs
Search

What Are Popular Skills for Help Desk Technicians?

Skills in Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Troubleshooting, Customer Service, Help Desk / Desktop Support (Tier 1) and Help Desk / Desktop Support.

What is the Pay by Experience Level for Help Desk Technicians?

An entry-level Help Desk Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.38 based on 536 salaries. An early career Help Desk Technician with 1-4 years of experience earns an average total compensation of $16.73 based on 3,293 salaries. A mid-career Help Desk Technician with 5-9 years of experience earns an average total compensation of $19.28 based on 1,029 salaries. An experienced Help Desk Technician with 10-19 years of experience earns an average total compensation of $20.35 based on 517 salaries. In their late career (20 years and higher), employees earn an average total compensation of $22.
Employees with Help Desk Technician in their job title in Seattle, Washington earn an average of 25.5% more than the national average. These job titles also find higher than average salaries in Washington, District of Columbia (20.7% more) and San Diego, California (17.1% more).

Years of Experience

This data is based on 5,491 survey responses.
Entry Level
9.8%
Early Career
60.0%
Mid Career
18.7%
Experienced
9.4%
Late Career
2.1%