The average salary for a Help Desk Technician with Help Desk / Desktop Support (Tier 2) skills in Louisville, Kentucky is $36,773.
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Job Description for Help Desk Technician
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end users who are having trouble with some aspect of a sophisticated system. By listening to a description of the problem and accessing information about the specific system or application the user is …Read more
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Popular Skills for Help Desk Technician
Help Desk / Desktop Support
Computer Hardware Technician
Skills in Help Desk / Desktop Support and Computer Hardware Technician are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 1).
Pay Difference by Location
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Employees with Help Desk Technician in their job title in Washington, District of Columbia earn an average of 56.7% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (43.3% more) and New York, New York (42.1% more). The lowest salaries can be found in Atlanta, Georgia (1.7% less).
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