$24,516
Avg. Salary
$9.78
Avg. Hourly Rate
Help us gather more data! Is Hotel, Motel, or Resort Desk Clerk your job title? Find out what you're worth.

The average pay for a Hotel, Motel, Or Resort Desk Clerk is $9.78 per hour.

The average pay for a Hotel, Motel, Or Resort Desk Clerk is $24,516 per year.

10%
$7.90
10%
$9.78
50%
$12.47
90%
90%
MEDIAN $9.78
10%
$13k
10%
$25k
50%
$44k
90%
90%
MEDIAN $24,516
$13,348 - $44,491
$13K
$25K
$44K
MEDIAN: $24,516
10%
50%
90%

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$7.90 - $12.47
$7
$9
$12
MEDIAN: $9.78
10%
50%
90%

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$0$44K
Salary $13,348 - $44,491
Bonus $49.24 - $1,021
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,449 - $27,240
  • Country: United States
  • Currency: USD
  • Updated: 12 Mar 2019
  • Individuals Reporting: 24
Hourly Data $0$17
Hourly Rate $7.90 - $12.47
Hourly Tips $0.25
Overtime $11.72 - $17.83
Annual Data $0$27K
Bonus $49.24 - $1,021
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,449 - $27,240
  • Country: United States
  • Currency: USD
  • Updated: 12 Mar 2019
  • Individuals Reporting: 486

Job Description

One of the first employees that guests meet at a hotel or resort is the desk clerk. The first impression made by the hotel, motel, or resort desk clerk can set the stage for a positive guest experience. For this reason, companies in the hospitality industry look for specific skills when hiring these desk clerks.

Read More...
Hotel, Motel, or Resort Desk Clerk Tasks
  • Process all guest check-ins by confirming reservations, assigning room and issuing key.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Count bank at the beginning and end of shift.
  • Answer, record and process all guest calls, messages, requests, questions or concerns.
  • Process all payment types such as room charges.

Common Career Paths


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Job Listings

Pay by Experience Level

Pay by Experience for a Hotel, Motel, or Resort Desk Clerk has a positive trend. An entry-level Hotel, Motel, or Resort Desk Clerk with less than 5 years of experience can expect to earn an average total compensation of $20,000 based on 240 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Hotel, Motel, or Resort Desk Clerk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $21,000 based on 66 salaries. An experienced Hotel, Motel, or Resort Desk Clerk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $22,000 based on 37 salaries. A Hotel, Motel, or Resort Desk Clerk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $21,000 based on 10 salaries.

Job Reviews

Q: What is it like working as a Hotel, Motel, or Resort Desk Clerk?

Hotel, Motel, or Resort Desk Clerk in White Pine:
"Front Desk at Econo Lodge."
Pros: I work 3rd Shift so it is pretty slow a lot of the time. I have a list of duties that I must complete every day but I am given the opportunity to do them in my own time and way. There also appears to be job security since I I'm working through my first slow season at this job and haven't lost any hours!
Cons: It's not as much money as I'm used to making in other fields.

Hotel, Motel, or Resort Desk Clerk in St. George:
"More Than Just Clerical."
Some hotels reduce their staff to save money. Since some hotels are required to have a front desk agent on staff 24 hours a day, front desk associates are sometimes required to do other work. Additional tasks can be in any of the following areas: housekeeping, laundry, maintenance, security, concierge, breakfast/food service, etc. Many smaller hotels will only have the front desk clerk on shift from 5:00pm in the evening until 7:00am the next morning. During this time the front desk is required to take care of all the guests' needs, solve problems, and give excellent customer service. In these hotels, don't be surprised if you are doing more than just answering the phone and checking guests in and out.

Hotel, Motel, or Resort Desk Clerk in Gatlinburg:
"Busy."
Pros: I enjoy working with the public. Helping guest and giving advise on what to do and attractions to do while they are here. I love working 7 to 3 am.
Cons: The way my boss treats me. He has no respect for me or anyone.

Related Job Salaries

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 99 votes.
Less than 1 year
16%
1-4 years
55%
5-9 years
15%
10-19 years
11%
20 years or more
3%

How Experience Affects Salaries

▲7%

▲3%

Late-Career
▲1%

National Average
$20,000

▼5%

How Skills Affect Salaries

National Average
$20,000


Customer Service
▼2%

Auditing
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 99 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
16%
1-4 years
55%
5-9 years
15%
10-19 years
11%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 25%
dental benefits
Dental: 18%
vision benefits
Vision: 12%
no benefits
None: 72%