The average hourly pay for an Information Technology (IT) Support Specialist with Customer Service skills in Miami, Florida is $20.38.
Information Technology (IT) Support Specialist by
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What Do Information Technology (IT) Support Specialists Do?
The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or i…Read more
Information Technology (IT) Support Specialist Tasks
- Maintain and troubleshoot devices and systems, hardware, and software.
- Document system performance, bugs, debugging, and program requirements.
- Follow maintenance protocols to ensure systems are secure and ready for users.
- Lead design and deployment of servers, directories, wireless, backups, and personal devices.
Information Technology (IT) Support Specialist Job Listings
What Are Popular Skills for Information Technology (IT) Support Specialists?
Skills in System Administration are correlated to pay that is above average. Skills that pay less than market rate include Computer Hardware Technician, Help Desk / Desktop Support and Information Technology (IT) Support.
Pay Difference by Location
Employees with Information Technology (IT) Support Specialist in their job title in New York, New York earn an average of 40.6% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (22.8% more) and Boston, Massachusetts (17.8% more). The lowest salaries can be found in Atlanta, Georgia (18.0% less), Chicago, Illinois (15.8% less) and Dallas, Texas (4.0% less).
Years of Experience
This data is based on 12 survey responses.
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