$63,973
Avg. Salary
$17.95
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

$5,169

Profit Sharing

$2,453

Commission

$9,759

The average pay for a Manager Of Client Services is $17.95 per hour.

The average pay for a Manager Of Client Services is $63,973 per year.

$14
10%
$18
50%
$25
90%
MEDIAN $18
$41k
10%
$64k
50%
$97k
90%
MEDIAN $63,973
$40,614 - $96,832
$41K
$64K
$97K
MEDIAN: $63,973
10%
50%
90%

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$13.93 - $25.49
$14
$18
$25
MEDIAN: $17.95
10%
50%
90%

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$0$103K
Salary $40,614 - $96,832
Bonus $604 - $15,398
Profit Sharing $0.00 - $15,050
Commission $1,156 - $38,116
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,162 - $103,841
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2018
  • Individuals Reporting: 1,023
Hourly Data $0$41
Hourly Rate $13.93 - $25.49
Overtime $21.65 - $41.31
Annual Data $0$103K
Bonus $604 - $15,398
Commission $1,156 - $38,116
Profit Sharing $0.00 - $15,050
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,162 - $103,841
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2018
  • Individuals Reporting: 103

Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.

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Manager of Client Services Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements processes and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.

Common Career Paths for Manager of Client Services


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Though it's uncommon, some Managers of Client Services move into roles as Directors of Operations, where pay is an average $89K per year. The most common promotion for Managers of Client Services is Client Services Director, a position that typically pays $88K annually. Another standard transition for Managers of Client Services seeking advancement is to assume an Office Manager role, where pay is often $39K.

Manager of Client Services Job Listings

Popular Skills for Manager of Client Services


Managers of Client Services seem to require a rather large skill set. Most notably, facility with Team Leadership, Sales Management, and People Management are correlated to pay that is significantly above average, leading to increases of 34 percent, 22 percent, and 11 percent, respectively. Skills that seem to negatively impact pay include Program Management, Windows Operating System General Use, and Microsoft Office. Most people experienced in Client Interaction also know People Management and Customer Service.

Pay by Experience Level for Manager of Client Services

Pay by Experience for a Manager of Client Services has a positive trend. An entry-level Manager of Client Services with less than 5 years of experience can expect to earn an average total compensation of $51,000 based on 246 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Manager of Client Services with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $65,000 based on 238 salaries. An experienced Manager of Client Services which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $72,000 based on 211 salaries. A Manager of Client Services with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $70,000 based on 73 salaries.

Pay Difference by Location

National Average: $64,592

Larger city markers indicate a job is popular in that location.

Managers of Client Services will find that San Francisco offers an impressive pay rate, one which exceeds the national average by 38 percent. Managers of Client Services can also look forward to large paychecks in cities like Boston (+30 percent), Portland (+29 percent), New York (+23 percent), and Los Angeles (+13 percent). Managers of Client Services in Nashville earn salaries far below the national average by 36 percent, proving that geography overwhelmingly affects the pay scale for those in this field. Below-median salaries also turn up in Milwaukee and Dallas (9 percent lower and 4 percent lower, respectively).

Manager of Client Services Advice

Q: What is it like working as a Manager of Client Services?

Manager of Client Services in Indianapolis:
"Adjust your expectation of flexible hours."
Be prepared to be on call around the clock. Determine when it is necessary to respond to e-mails after normal hours, and when they can wait to be answered. Keep all projects in a priority list, and don't be afraid to push back and tell people no.

Manager of Client Services in Perry:
"Management."
Pros: Making a difference.
Cons: Pay scales upside down.

Manager of Client Services in Roswell:
"Interestinf."
Pros: Never a dull moment.
Cons: Long hours and lots of expectations on you.

Related Job Salaries

Key Stats for Manager of Client Services

Gender

Female
70 %
Male
30 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 210 votes.
Less than 1 year
1%
1-4 years
31%
5-9 years
30%
10-19 years
28%
20 years or more
10%

Experience Affects Manager of Client Services Salaries

▲12%

▲9%

▼0%

National Average
$65,000

▼20%

Skills That Affect Manager of Client Services Salaries

Team Leadership
▲29%

Sales Management
▲18%




National Average
$65,000










Program Management
▼23%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 210 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
1%
1-4 years
31%
5-9 years
30%
10-19 years
28%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 76%
vision benefits
Vision: 65%
no benefits
None: 14%