Manager of Client Services Salary

Managers of Client Services in the United States take home approximately $62K annually on average. In the world of Managers of Client Services, overall cash allowance can occasionally include more than $16K from bonuses and, in some exceptional cases, $11K from profit sharing, causing incomes to vary widely between $37K and $103K. Geography is the biggest factor affecting pay for this group, followed by years of experience. The majority of Managers of Client Services claim high levels of job satisfaction. Medical benefits are awarded to most, and a strong majority earn dental coverage. Men are in the minority of survey respondents, with female Managers of Client Services making up 70 percent. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$40,926 - $97,564
$41K
$62K
$98K
MEDIAN: $61,592
10%
50%
90%

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$14.04 - $25.12
$14
$17
$25
MEDIAN: $17.42
10%
50%
90%

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$0$103K
Salary $40,926 - $97,564
Bonus $695 - $15,652
Profit Sharing $-0.50 - $11,920
Commission $97.87 - $38,126
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,321 - $103,847
  • Country: United States
  • Currency: USD
  • Updated: 19 Nov 2017
  • Individuals Reporting: 502
Hourly Data $0$32
Hourly Rate $14.04 - $25.12
Overtime $21.72 - $32.11
Annual Data $0$103K
Bonus $695 - $15,652
Commission $97.87 - $38,126
Profit Sharing $-0.50 - $11,920
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,321 - $103,847
  • Country: United States
  • Currency: USD
  • Updated: 19 Nov 2017
  • Individuals Reporting: 57

Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.

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Manager of Client Services Tasks

  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements processes and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.

Common Career Paths for Manager of Client Services


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Though it's uncommon, some Managers of Client Services move into roles as Directors of Operations, where pay is an average $89K per year. The most common promotion for Managers of Client Services is Client Services Director, a position that typically pays $88K annually. Another standard transition for Managers of Client Services seeking advancement is to assume an Office Manager role, where pay is often $39K.

Manager of Client Services Job Listings

Popular Skills for Manager of Client Services


Managers of Client Services seem to require a rather large skill set. Most notably, facility with Team Leadership, Sales Management, and People Management are correlated to pay that is significantly above average, leading to increases of 34 percent, 22 percent, and 11 percent, respectively. Skills that seem to negatively impact pay include Program Management, Windows Operating System General Use, and Microsoft Office. Most people experienced in Client Interaction also know People Management and Customer Service.

Pay by Experience Level for Manager of Client Services

Pay by Experience for a Manager of Client Services has a positive trend. An entry-level Manager of Client Services with less than 5 years of experience can expect to earn an average total compensation of $51,000 based on 246 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Manager of Client Services with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $65,000 based on 238 salaries. An experienced Manager of Client Services which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $72,000 based on 211 salaries. A Manager of Client Services with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $70,000 based on 73 salaries.

Pay Difference by Location

National Average: $61,990

Larger city markers indicate a job is popular in that location.

Managers of Client Services will find that San Francisco offers an impressive pay rate, one which exceeds the national average by 38 percent. Managers of Client Services can also look forward to large paychecks in cities like Boston (+30 percent), Portland (+29 percent), New York (+23 percent), and Los Angeles (+13 percent). Managers of Client Services in Nashville earn salaries far below the national average by 36 percent, proving that geography overwhelmingly affects the pay scale for those in this field. Below-median salaries also turn up in Milwaukee and Dallas (9 percent lower and 4 percent lower, respectively).

Manager of Client Services Reviews

Q: What is it like working as a Manager of Client Services?

Manager of Client Services in Perry:
"Management."
Pros: Making a difference.
Cons: Pay scales upside down.

Manager of Client Services in Roswell:
"Interestinf."
Pros: Never a dull moment.
Cons: Long hours and lots of expectations on you.

Related Job Salaries

Key Stats for Manager of Client Services

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 107 votes.
Less than 1 year
1%
1-4 years
30%
5-9 years
28%
10-19 years
29%
20 years or more
11%

Experience Affects Manager of Client Services Salaries

▲16%

▲13%

▲4%

National Average
$62,000

▼17%

Skills That Affect Manager of Client Services Salaries

Team Leadership
▲35%

Sales Management
▲23%





National Average
$62,000









Program Management
▼19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 107 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
1%
1-4 years
30%
5-9 years
28%
10-19 years
29%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 76%
vision benefits
Vision: 66%
no benefits
None: 14%