Network Operations Center (NOC) Technician Salary

Network Operations Center Technicians in the United States take home an average $19.24 per hour. In the world of Network Operations Center Technicians, overall income ranges from $31K near the bottom to $65K at the top; this can include more than $5K from bonuses and more than $3K from profit sharing in exceptional cases. This group's pay is mainly influenced by geographic location, followed by years of experience and the specific company. There are far more male Network Operations Center Technicians survey respondents than women, making up 88 percent. Medical benefits are awarded to a fair number, and a strong majority earn dental coverage. Job satisfaction for Network Operations Center Technicians is high. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$34,378 - $67,109
$34K
$47K
$67K
MEDIAN: $46,975
10%
50%
90%

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$14.18 - $29.01
$14
$19
$29
MEDIAN: $19.30
10%
50%
90%

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$0$67K
Salary $34,378 - $67,109
Bonus $0.00 - $5,498
Profit Sharing $0.00 - $3,443
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,892 - $65,096
  • Country: United States
  • Currency: USD
  • Updated: 12 Oct 2017
  • Individuals Reporting: 246
Hourly Data $0$44
Hourly Rate $14.18 - $29.01
Overtime $19.47 - $44.74
Annual Data $0$65K
Bonus $0.00 - $5,498
Profit Sharing $0.00 - $3,443
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,892 - $65,096
  • Country: United States
  • Currency: USD
  • Updated: 12 Oct 2017
  • Individuals Reporting: 363

Job Description for Network Operations Center (NOC) Technician

Network operations center (NOC) technicians are in charge of monitoring critical network elements and engaging in proactive network systems monitoring. Troubleshooting is a daily task for a network operations center technician, and they also monitor the software, network, and signal strength from satellites. They also check CPU performances and network statuses. A network operations center technician works regularly with customers and must be able to troubleshoot all problems that may arise.

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Network Operations Center (NOC) Technician Tasks

  • Monitor automated and end user incident and outage reporting, troubleshoot, and resolve problems.
  • Provide direct customer support when required.
  • Implement, maintain, and repair routing, IP switching, firewalls, and remote access protocols.
  • Create reports on up time, bandwidth usage, server utilization, and other key metrics.

Common Career Paths for Network Operations Center (NOC) Technician


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While not commonly seen, Network Operations Center Technicians who transition into a Senior Network Engineer position may see a rise in pay. The median salary for Senior Network Engineers is $90K per year. Career advancement for the typical Network Operations Center Technician often leads to becoming a Network Engineer or a Systems Administrator; median salaries in these positions are $22K higher and $13K higher, respectively.

Network Operations Center (NOC) Technician Job Listings

Popular Employer Salaries for Network Operations Center (NOC) Technician


The biggest paychecks can be found at CenturyLink — the median salary there is $71K.

Popular Skills for Network Operations Center (NOC) Technician


Survey takers working as Network Operations Center Technicians report using a large range of professional skills. Most notably, skills in UNIX, Computer Hardware Technician, Telecommunications, and Linux are correlated to pay that is above average, with boosts between 15 percent and 19 percent. Skills that pay less than market rate include Microsoft Office, Microsoft Active Directory, and Windows 2003 Server. Most people who know Network Support also know Systems Troubleshooting and Cisco Networking.

Pay by Experience Level for Network Operations Center (NOC) Technician

Pay by Experience for a Network Operations Center (NOC) Technician has a positive trend. An entry-level Network Operations Center (NOC) Technician with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 416 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Network Operations Center (NOC) Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $52,000 based on 136 salaries. An experienced Network Operations Center (NOC) Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $57,000 based on 90 salaries. A Network Operations Center (NOC) Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $62,000 based on 27 salaries.

Pay Difference by Location

National Average: $44,116

Larger city markers indicate a job is popular in that location.

With a pay rate for Network Operations Center Technicians that is 31 percent greater than the national average, Chicago offers a comfortable salary for those in this profession. Network Operations Center Technicians will also find cushy salaries in San Diego (+20 percent), Atlanta (+16 percent), Dallas (+15 percent), and Denver (+15 percent). One of the biggest compensable factors for Network Operations Center Technicians is geography, with workers in Indianapolis earning a whopping 22 percent below the national average. Employers in Houston and Cincinnati also lean toward paying below-median salaries (16 percent lower and 6 percent lower, respectively).

Network Operations Center (NOC) Technician Reviews

Q: What is it like working as a Network Operations Center (NOC) Technician?

Network Operations Center (NOC) Technician in Denver:
"NOC technician."
Pros: I like getting a big picture overview of how the various systems of the company fit together.
Cons: I dislike situations in which we are unable to take corrective action and the lack of information-sharing between teams.

Related Job Salaries

Key Stats for Network Operations Center (NOC) Technician

Gender

Female
12 %
Male
88 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 103 votes.
Less than 1 year
9%
1-4 years
55%
5-9 years
18%
10-19 years
14%
20 years or more
5%

Experience Affects Network Operations Center (NOC) Technician Salaries

▲40%

▲29%

▲17%

National Average
$44,000

▼8%

Skills That Affect Network Operations Center (NOC) Technician Salaries

UNIX
▲17%


Computer Hardware Technician
▲13%

▲9%





National Average
$44,000


Windows Server 2012 R2
▼2%




Microsoft Active Directory
▼9%

Microsoft Office
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 103 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
9%
1-4 years
55%
5-9 years
18%
10-19 years
14%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 72%
vision benefits
Vision: 66%
no benefits
None: 19%