Average Quality Assurance Analyst, Call Centers Hourly Pay in Dallas, Texas

Average Quality Assurance Analyst, Call Centers Hourly Pay in Dallas, Texas

$17.25
Avg. Base Hourly Rate (USD)

The average hourly pay for a Quality Assurance Analyst, Call Centers is $17.25

Hourly Rate
$0 - $17
Total Pay
$0 - $37k
Is Average Quality Assurance Analyst, Call Centers Hourly Pay in Dallas, Texas your job title? Find out what you should be paid
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What Do Quality Assurance Analyst, Call Centers Do?

Quality Assurance Analyst, Call Centers Tasks
  • Audit and review quality assurance processes and tasks, including calibrating across analysts.
  • Document problems and provide feedback and coaching to improve call center quality.
  • Monitor and evaluate call to the call center, and listen for deviations from organizational policies and standards.
  • Synthesize and analyze call data to report on ticketing, timing, and other key metrics.
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Gender Breakdown

Female
100.0%
This data is based on 4 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

75%

Dental

75%

Vision

50%

None

25%