Average Quality Assurance Analyst, Call Centers Hourly Pay in San Antonio, Texas

$18.50
Avg. Hourly Rate
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The average hourly pay for a Quality Assurance Analyst, Call Centers in San Antonio, Texas is $18.50.
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United States (change)
Hourly Rate
$0 - $19
Total Pay
$0 - $38,138

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Job Description for Quality Assurance Analyst, Call Centers

Quality Assurance Analyst, Call Centers Tasks
  • Monitor and evaluate call to the call center, and listen for deviations from organizational policies and standards.
  • Synthesize and analyze call data to report on ticketing, timing, and other key metrics.
  • Audit and review quality assurance processes and tasks, including calibrating across analysts.
  • Document problems and provide feedback and coaching to improve call center quality.

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Pay Difference by Location

Learn more about cost of living by city.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Houston, Texas (29.7% less), Dallas, Texas (19.1% less) and Atlanta, Georgia (2.4% less).

More Cities for Quality Assurance Analyst, Call Centers